Medical Assistant - Flagship Health
About The Position
Flagship Health is seeking a highly motivated and patient-focused Medical Assistant (MA) to support our providers in delivering high-quality, value-based primary care. This position works closely and consistently with midlevel providers (NP/PA) and Physicians (MD/DO) to support clinical operations, preventive care initiatives, and quality performance. The Medical Assistant plays a critical role in assisting with Annual Wellness Visits (AWVs), triaging acute concerns, supporting HEDIS gap closure, and ensuring efficient clinic flow. The ideal candidate is proactive, detail-oriented, and thrives in a collaborative, fast-paced healthcare environment.
Requirements
- Current Medical Assistant certification (CMA, RMA, or equivalent preferred).
- BLS/CPR certification (required).
- Bilingual a must.
- Strong EHR documentation skills.
- Excellent communication, organizational, and multitasking abilities.
- Ability to work closely with providers in a team-based care model.
Nice To Haves
- Experience in primary care or value-based care preferred.
- Familiarity with Annual Wellness Visits (AWVs) and quality metrics is a plus.
Responsibilities
- Provider & Clinical Support Work directly alongside providers daily to support patient care and visit efficiency.
- Prepare patients for examination by obtaining and documenting vitals, medical histories, medication reconciliation, and screening tools.
- Assist providers during examinations and procedures.
- Scribe or document in the EHR as directed to ensure accurate and complete visit notes.
- Administer medications, injections, immunizations, and perform point-of-care testing per standing orders and scope of practice.
- Annual Wellness Visits (AWVs) & Preventive Care Assist in preparing and executing Annual Wellness Visits in accordance with CMS guidelines and Flagship Health protocols.
- Ensure required screenings, assessments, and documentation elements are completed.
- Support preventive care planning and patient education.
- Triage & Patient Access Assist in triaging acute patient calls and walk-ins by gathering clinical information and escalating appropriately to providers.
- Document triage interactions accurately and ensure timely follow-up.
- Assist with administrative tasks and phone calls.
- Support same-day visit workflows to maintain provider productivity and patient satisfaction.
- Quality & HEDIS Performance Assist with identifying and closing care gaps related to HEDIS and other quality measures.
- Coordinate labs, referrals, screenings, and immunizations to support performance metrics.
- Ensure accurate documentation to support value-based care reporting and compliance.
- Care Coordination & Workflow Efficiency Prepare exam rooms and ensure supplies are stocked and compliant with safety standards.
- Coordinate follow-up appointments, referrals, and patient instructions.
- Maintain clear communication with front desk, clinical staff, and leadership to optimize daily clinic flow.
- Compliance & Safety Maintain HIPAA compliance and patient confidentiality.
- Adhere to infection control and safety protocols.
- Follow Flagship Health policies, SOPs, and documentation standards.
Benefits
- Competitive compensation and benefits package.
- Opportunity to be part of a value-based, quality-driven healthcare model.
- Direct collaboration with engaged providers and leadership.
- Supportive and team-oriented culture.
- Meaningful impact on preventive care, population health, and patient outcomes.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
