Medical Assistant

Open Door Community Health Centers•Fortuna, CA

1d•Onsite

About The Position

The Medical Assistant (MA) Trainee is an on the job training opportunity for employees that are interested in becoming an MA but have no past experience. The expectation is that they will complete a training program and become eligible to test for MA Certification. The MA Trainees are trained on how to assist in examination and treatment of patients under direction of primary care provider and/or registered nurse. This position advocates for patients and assists in the furtherance of their care as directed within the California MA Scope of Practice. This position provides hands on training with support from MAs and Clinical Coordinators. Open Door Community Health Centers was founded in 1971 and is dedicated to providing healthcare and education to the residents of Humboldt County, Del Norte County, and surrounding rural areas. They offer a comprehensive range of healthcare services, including Primary Medical Care, Pediatric Services, Chronic Illness Management, Dental Care, Pregnancy, Prenatal Services, and more. Recognizing the critical importance of accessibility, they proactively identify areas with unique healthcare needs and extend their high-quality healthcare services and educational programs to individuals who face obstacles such as financial constraints, geographical isolation, or social barriers. Open Door Community Health Centers has earned recognition as one of the best places to work in Humboldt County. Their focus on employee well-being includes offering free monthly online therapy sessions, interactive training opportunities, educational programs, and various employee appreciation events throughout the year.

Requirements

Ability to consistently and accurately chart patient information
Ability to promote effective communication between the patient and the primary care provider
Ability and desire to work as a member of a team in order to enhance patient and staff experiences
Excellent interpersonal skills
Ability to establish constructive working relationships with all levels of management and employees in a staff of varied and diverse backgrounds
Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner
Effective communication skills; written and verbal
Ability to complete routine paperwork and write professional, quality correspondence
Basic computer skills; internet, Word, and email
Exercises sound and responsible judgment
High school diploma or GED
CPR Certification within 90 days of hire
Complete the Medical Assistant Apprentice Program and pass their MA Certification Exam within 1 year of employment
Injection Certification obtained by six months of employment
Knowledgeable of all injection locations (i.e. SQ, IM, ID), the seven rights of administration: “The right medication, the right dosage, the right route, the right site, the right patient, right documentation and right to refuse”

Nice To Haves

Previous healthcare experience preferred

Responsibilities

Delivers compassionate assistance to patients in alignment with ODCHC’s Model of Care
Interview patients, measure vital signs such as pulse rate, temperature, blood pressure, weight, and height, using the age appropriate tools (auscultator, B/P) to ensure accurate results and record information on patients’ chart
Chart patients’ chief complaint and able to chart required elements of pt intake, and other basic M.A. charting duties outlined herein
Perform orthostatic vital signs and document appropriately in EMR
Basic performance of autoclaving, spore check, cleaning the autoclave, and the proper wrapping/packaging of instruments
Prepare exam rooms between patient visits and stock patient exam rooms consistently
Operate electrocardiograph (EKG), oxygen saturation monitors, vision and hearing tests, ear and eye irrigations, peak flow, nebulizer, and sphygmomanometer
Administer all medications/injections and immunizations per ODCHC policy and as directed by practitioner/registered nurse, using the proper calculations of doses and the seven rights of administration of all medications prescribed
Set-up, assist and clean up on minor procedures such as pap, wet mount, quick strep, mole removal, minor lacerations, etc.
Set up and assist in age appropriate well child exams/CHDP including immunizations and accurate documentation of information
Follow guidelines for universal precautions including hand washing and use of Personal Protective Equipment (PPE) as appropriate
Perform HCG, Micral and Rapid Strep and QC according to site specific lab guidelines and proficiently obtain specimens and cultures for the lab
Obtain diabetic labs at the beginning of patient’s visit (i.e. Dermal stick, HGB, A1c, blood sugar, urine micral) per DM HCM protocol
Schedule appointments and follow up visits as per clinic procedure
Keep medical areas clean and properly disinfected following standard practices of medical asepsis, including exam rooms, hallways, and other areas
Perform chart scrubbing and updating of the Health Care Maintenance function (HCM) in EMR
Perform EPIC workflows for MA duties including standard intake, telephone call documentation, prepping/routing refill encounters, PHQ, MAR, Meaningful Use and managing staff messages from the provider in basket
Adhere to ODCHC attendance policy
Maintain a basic understanding of and adherence to HIPAA, HITECH and CA regulations on privacy
Adhere to the basic MA Scope of Practice in California
Other duties and responsibilities as designated by supervisor