Medical Assistant

Pain Treatment Centers of America•Jonesboro, AR

1d•Onsite

About The Position

The position of Medical Assistant is responsible for assisting the Provider with patient visits. The essential functions are divided into Scribe duties and Circulator duties. During any particular patient visit, the Medical Assistant may be responsible for performing some or all of these functions, depending on the nature of the visit, the wishes of the Provider and the presence or absence of a second assistant during the patient visit. The Scribe duties include accompanying the Provider into the patient examination room and accurately documenting the Provider’s encounter with the patient, including HIP, ROS, Physical Assessment, Education, Lab Orders, Radiology Orders, Assessment/Plan, Billing, and Meaningful Use. This position does not complete charting documentation for prescriptions. Scribe duties also involve ensuring that the Provider reviews and signs off on the patient’s chart, regularly monitoring voicemails and promptly returning phone calls from patients, and regularly monitoring EMR messages and responding in a timely manner. The Circulator duties include, but are not limited to, updating Face Sheet Plan with all pertinent information including UDS/PMP/Pill Count Consistent/Inconsistent, Repeat UDS, Procedures/Imaging/PT, and Medication Refills/Changes/Weaning Plan. Circulator duties also involve documenting Warnings/Violations/Inappropriate Behavior in “Alerts” or in the personal notes section of the Face Sheet, updating Past Medical History ICD codes, reconciling current medication list, performing pill counts, entering PQRS codes, obtaining and recording patients’ vital signs in the medical health records software, completing letter out referrals for orders, sending messages for prior authorizations for back braces, and scheduling patients’ next appointments. Additionally, Circulator duties include regularly monitoring voicemails and promptly returning phone calls to patients, and regularly monitoring EMR messages and responding in a timely manner.

Requirements

Excellent oral and written communication skills
Strong telephone communication skills
Knowledge of current medical terminology to communicate with physician, staff, and patients
High level of attention to detail
Strong organization, filing, and time management skills
Basic computer literacy and typing
Patient focused
BLS certification
Current influenza vaccination

Nice To Haves

Two (2) years of prior clinic experience

Responsibilities

Assisting the Provider with patient visits.
Accompanying Provider into the patient examination room and accurately documenting the Provider’s encounter with the patient, including HIP, ROS, Physical Assessment, Education, Lab Orders, Radiology Orders, Assessment/Plan, Billing, and Meaningful Use.
Ensuring that the Provider reviews and signs off on the patient’s chart.
Regularly monitoring voicemails and promptly returning phone calls from patients.
Regularly monitoring EMR messages and responding in a timely manner.
Performs other related duties as assigned.
Updating Face Sheet Plan with all pertinent information including but not limited to UDS/PMP/Pill Count Consistent/Inconsistent, Repeat UDS, Procedures/Imaging/PT, and Medication Refills/Changes/Weaning Plan.
Documenting Warnings/Violations/Inappropriate Behavior in “Alerts” or in the personal notes section of the Face Sheet.
Updating Past Medical History ICD codes, reconciling current medication list, performing pill counts, and entering PQRS codes.
Obtaining and recording patients’ vital signs in the medical health records software.
Completing letter out referrals for orders.
Sending messages for prior authorizations for back braces.
Scheduling patients’ next appointments.