Medical Assistant

ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PC•Mesa, AZ

1d•Onsite

About The Position

Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States, with over 60 providers, 15 sites, and over 300 employees. The practice provides assessment and treatments for rheumatological and podiatric patients. Their providers are recognized for excellence in medicine and for being pioneers in new treatments, supported by their Research department. The company's vision is to provide the best Rheumatology care, balancing sustainable operation with the highest possible level of patient care. They are seeking an ambitious, friendly, positive, and compassionate Medical Assistant to join their team. The role requires cross-training for front and back-office duties, flexibility, multi-tasking abilities, and great attention to detail and accuracy. A medical assistant within AARA assists Physicians and APCs by greeting patients, taking vitals and weight, answering patient questions, and rooming them to be seen.

Requirements

High School Diploma or equivalent
A high-level dedication to excellent patient care, office teamwork, detail and accuracy are required
Must have good oral and written communication skills, good computer skills, be flexible and dependable, and be able to multitask in a fast-paced medical office environment
A Medical Assistant diploma or certificate from an accredited facility

Nice To Haves

Bilingual in Spanish
Working knowledge of phlebotomy
IV experience prefered
General clerical knowledge

Responsibilities

Greet patients
Register patients according to established protocols
Assist patients to complete all necessary forms and documentation including medical insurance
Ensure patient information is accurate including billing information
Answer incoming calls and deal with inquiries
Schedule patient appointments
Collect co-pays and payments
Obtain external medical reports as required by medical professionals
Respond and comply to requests for information
Complete other clerical duties as assigned
Ensure reception area is well maintained, neat and clean
Safeguard patient privacy and confidentiality
Assist with charting and recording infusion vitals/administration
Obtain vitals on patient prior to beginning infusion, during infusion and at discontinuation
Draw labs if needed
Perform verbal pre-infusion questionnaire with patient
Assist with removal/discontinuation of iv
Maintain sterile environment at all times
Maintain drug inventory & medical supply stock