Medical Assistant - Oakland Pain Consultants

McLaren Health CarePontiac, MI
11h

About The Position

The Medical Assistant supports physicians and clinical staff in a pain management setting by providing high-quality patient care, assisting with procedures, and ensuring efficient clinical operations. This role requires strong clinical skills, attention to detail, and a compassionate approach to patients experiencing chronic pain.

Requirements

  • High School Diploma or GED
  • Exceptional communication skills
  • Ability to work with all ages of patients
  • Prior experience working as a medical assistant/scribe (required)

Nice To Haves

  • BLS CPR certification – (preferred)
  • Certified Medical Assistant CMA (preferred)
  • Experience in pain management (preferred)
  • Previous use of Athena EHR – (preferred)

Responsibilities

  • Show patients to examination rooms and prepare them for the provider.
  • Obtain and record in the electronic health record intake information such as chief complaint, past medical history, current medications, vital signs, and test results.
  • Maintain patient care areas by keeping them clean and stocked.
  • Prepare and administer medications as directed by a provider.
  • Authorize drug refills and communicate prescription information to pharmacies
  • Answer patient portal questions, assist with patient requests as needed
  • Explain treatment procedures, medications, diets, or provider instructions to patients or family members
  • Clean and sterilize instruments and dispose of contaminated supplies
  • Perform general office duties, such as answering telephones, scheduling appointments, assisting with follow-up phone calls, etc.
  • Assist with procedures
  • Prioritize and multitask to accommodate the needs of any provider
  • Able to recognize signs of an emergency and notify provider and/or nurse manager in real time
  • Prep provider schedules for the following business day, assist with quality measure tracking and reporting
  • Enter, transcribe, record, or maintain patient health information in electronic form
  • Assist with training new hires during their orientation period
  • Compliance training
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