Medical Assistant

American Oncology Network • Savannah, GA

47d • $16 - $26

About The Position

This position supports Low Country Cancer Care in Savannah. Why choose us? Shift: Monday- Friday, 8a-5p shift, NO nights, NO weekends, NO major holidays! Competitive pay & generous PTO package, plus 6 paid Holidays and 2 "Floater" Holidays. Comprehensive Benefits Tuition Reimbursement 401K Matching AON's WellBeing Program Job Description Summary: Assist physicians with medical procedures in office. Responsible for phlebotomy, laboratory testing, quality control, instrument troubleshooting, and maintenance.

Requirements

• High School or GED
• As required by state where employed.
• BLS required.
• Valid Driver’s License and vehicle for travel to other clinic locations as needed.
• One-year experience as a medical assistant in clinic or physician’s office with ability to perform venipuncture.
• Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills.
• Must be detailed oriented with the ability to exercise independent judgment.
• Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
• Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
• Good command of the English language.
• Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
• Strong customer focus.
• Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
• Effectively manages own time, conflicting priorities, self, stress, and professional development.
• Self-motivated and self-starter with ability work independently with limited supervision.
• Ability to work remotely effectively as required.
• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
• Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
• EMR.

Nice To Haves

• Second language is an asset but not required.

Responsibilities

• Responsible for performing proper quality control procedures before proceeding with patient testing.
• Perform laboratory blood work.
• Perform blood draws
• Follow laboratory procedures for specimen handling and processing.
• Perform technical laboratory procedures in a timely manner with accuracy and precision, meeting the standards of all accrediting and regulating agencies.
• Prepare blood or bone marrow slides for evaluation.
• Send outside labs to appropriate facility as dictated by patient’s insurance plan.
• Maintain test report logs, quality control logs, equipment records, and checklists according to all regulatory agencies.
• Will follow the AON patient I.D. policy and procedure with every patient encounter.
• Obtain vital signs, height, weight, pain level and PHQ9 depression screening of patient as requested by physician and document in the Onco/EMR system.
• Place patient in exam room and prepare for physician in a timely manner.
• Receive lab reports via the telephone, lab system, or fax and document in the patient’s chart or Onco/EMR for physician’s review.
• Assist physicians with medical procedures: bone marrows, fine needle aspirate, paracentesis, and pelvic exams.
• Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable.
• Thorough documentation in medical record chart of testing/treatment rendered to patients.
• Prepares encounter form to charge patient for services received in office or initials all steps in process in EMR for electronic superbill.
• Documents all QC and QA corrective action.
• Show physician critical blood counts according to guidelines.
• Obtain all pertinent scan and CDs and prepare for physician’s review.
• Maintain adequate inventory of supplies.
• Place orders with purchasing as needed.
• Initiate troubleshooting procedures when instrument malfunction occurs and contact central lab or instrument service company, if necessary.
• Perform EKG testing where applicable.
• Perform any and all duties required to keep laboratory in compliance with state and federal regulatory agencies.
• Must be able to perform compliance testing.
• Must take the required number of CEUs annually to meet C.O.L.A. requirements.
• Observe established safety guidelines and maintains cleanliness of the laboratory and equipment.
• Comply with all Federal and State laws and regulations pertaining to patient care, patients’ rights, safety, billing, and collections.
• Adhere to all AON and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan.
• Maintain and ensure the confidentiality of all patient information at all times.
• Assist in training new employees to related job duties.
• Will be expected to work at any AON location to help meet AON business needs.
• Will be expected to work overtime when given sufficient notice of required overtime.
• Employees will be required to follow any other job-related instruction and to perform other job-related duties requested by their supervisor or other management personnel.
• Other duties may be assigned to meet business needs.

Benefits

• Competitive pay & generous PTO package, plus 6 paid Holidays and 2 "Floater" Holidays.
• Comprehensive Benefits
• Tuition Reimbursement
• 401K Matching
• AON's WellBeing Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees