Medical Assistant

FroedtertSouth•Kenosha, WI

21h•Onsite

About The Position

Under the direction of the clinic supervisor, the medical assistant is responsible for the receiving of patients, preparing the patients to be seen by the provider, and assisting the provider as requested in the delivery of care to the patient. The medical assistant works with patients and is knowledgeable with regard to the clinic’s patient education program and provides educational materials to the patient when appropriate. The medical assistant is also responsible for the maintenance of supplies and equipment. This role involves completing any required appointment prep process in advance of the patient's scheduled appointment, routinely and appropriately preparing exam rooms for patient appointments and potential procedures, and maintaining an even patient flow to maximize treatment time and patient volume. The medical assistant will room patients, gather required information and vitals, and document patient care information accurately and timely in the electronic health record. They will perform basic treatments and procedures, administer medication as ordered, and demonstrate competence with specific clinical skills and familiarity with clinic/hospital policy and procedures. Additional duties include scheduling follow-up appointments/tests, informing patients, answering patient questions, providing instructions/educational materials, and communicating clearly with providers, supervisors, co-workers, and ancillary departments. The position requires continuous learning, attending meetings, completing training modules, and proficient use of computer programs, while prioritizing work and maintaining a cooperative attitude.

Requirements

Current BLS certification from the American Heart Association or the ability to obtain certification within 90 days of hire
Knowledge of telephone etiquette
Typing skills
Computer skills
Calculator skills
Copy machine use
Fax machine use
Essential medical assistant duties

Nice To Haves

High School Medical Assistant Program preferred

Responsibilities

Receiving of patients
Preparing the patients to be seen by the provider
Assisting the provider as requested in the delivery of care to the patient
Working with patients and being knowledgeable with regard to the clinic’s patient education program
Providing educational materials to the patient when appropriate
Maintenance of supplies and equipment
Completes any required appointment prep process in advance of the patient's scheduled appointment
Routinely and appropriately prepares exam rooms for patient appointments and potential procedures
Maintains an even patient flow that enables provider to maximize treatment time and patient volume
Rooms the patient and gathers any required information and vitals from the patient per the provider’s preferences
Documents patient care information in the electronic health record accurately and timely
Performs basic treatments and procedures as well as administers medication accurately, completely, and safely as ordered by provider and according to approved procedures
Demonstrates competence with specific clinical skills
Demonstrates familiarity with clinic/hospital policy and procedures
Schedules any necessary follow-up appointments/tests, informs patients, and answers patient questions regarding these appointments/tests
Maintains a knowledge level regarding services provided by the provider and takes time to answer patient questions regarding these services in a sincere and courteous manner either in person or by phone
Provides instructions/educational materials to patients appropriate to their needs and follow-up/discharge instructions
Communicates concisely and clearly to provider, supervisor, co-workers, and ancillary departments
Works continually to maintain/improve knowledge and skills to uphold professional practice standards
Attends meetings, completes training modules, and reviews emails as assigned to maintain current knowledge of workflows and information
Demonstrates clear understanding and proficient use of all computer programs
Prioritizes work in a manner that balances the different needs of the department and others
Displays cooperative attitude regardless of assignments or workload