Medical Assistant Atrium Health Concord Urgent Care PRN

American Addiction Centers•Concord, NC

20h•Onsite

About The Position

This position is for a Medical Assistant at Atrium Health Concord Urgent Care. The role requires adherence to the Medical Assistant scope of practice, following policies and procedures, and maintaining training and competency in patient care. The Medical Assistant will perform various tasks including rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings. They will assist providers with procedures, perform lab-related duties like venipuncture and specimen collection, conduct Point of Care testing (POCT), and complete CLIA approved waived laboratory tests. Administering medications and vaccines safely is also a key responsibility. Other duties include medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals. The role requires cross-training for specialty or clinic practice duties within the Medical Assistant's scope. Effective communication, teamwork, appropriate escalation, and maintaining a clean, stocked work environment are essential. The incumbent must demonstrate knowledge and skills necessary to provide age-appropriate patient care, understanding growth and development principles across the lifespan. Advocate Health, the third-largest nonprofit, integrated health system in the United States, was created from the combination of Advocate Aurora Health and Atrium Health. Headquartered in Charlotte, North Carolina, it serves nearly 6 million patients and is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and is committed to providing equitable care, contributing over $6 billion in annual community benefits. The organization focuses on transforming care through patient experience, expanding access, inspiring professionals, and redefining care standards with world-class doctors, innovative solutions, and leading-edge research.

Requirements

High School Diploma or GED required.
Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT (for Greater Charlotte, Wake Forest divisions).
Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years (for IL/WI, Floyd & Navicent divisions).
Current American Heart Association (AHA) BLS certification required (for Greater Charlotte, Wake Forest divisions).
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required (for IL/WI, Floyd & Navicent divisions).
Successful completion of Atrium Health’s competency assessment (for Greater Charlotte, Wake Forest divisions).
American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Allied Health (AAH), National Healthcare Worker's Association (NHCWA), National Health Career Association (NHA), (MCMA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA) (may be required in select areas for Wake Forest).
Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas (for Wake Forest).
No Experience Required.
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
Demonstrates customer service skills that support a positive patient experience.

Responsibilities

Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
Assists provider with or performs procedures as ordered.
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking.
Point of Care testing (POCT) per standing order/provider order.
Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
Administers medications and vaccines safely following the rights of medication administration.
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
Cross trained to perform duties that are relevant to specialty or clinic practice within the scope of the Medical Assistant.
Demonstrates effective and timely communication, teamwork, and appropriate escalation.
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately.
Ensures equipment and supplies are in working order, and areas are appropriately stocked.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program