Medical Assistant

Foundation for Hair Restoration and Plastic Surgery • Miami, FL

9h

About The Position

The Foundation for Hair Restoration is seeking a dedicated and detail-oriented Medical Assistant to join our growing team. This role provides essential back-office clinical support to physicians, patients, and other members of the care team. The Medical Assistant will function as both a Hair Restoration Technician and Plastic Surgery Medical Assistant, assisting with a variety of clinical responsibilities. Duties include obtaining and documenting vital signs, height and weight measurements, supporting minor procedures, and providing post-operative care instructions and follow-up support. This individual plays a key role in ensuring efficient patient flow, maintaining clear communication between providers and patients, and delivering an exceptional patient experience. Strong organizational skills, professionalism, and the ability to thrive in a fast-paced clinical environment are essential for success in this position.

Requirements

• Excellent communication skills
• Experience with Microsoft Office (Word, Excel, Outlook)
• High attention to detail and accuracy, as well as verbal and written communication skills
• Ability to work well under pressure & multi-task
• High level of professionalism and confidentiality
• Excellent customer service skills
• Experience with Electronic Medical Records
• Desire and ability help maintain a pleasant, team-oriented atmosphere
• Must maintain a professional appearance and grooming at all times
• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)
• At least 1 -2 years of experience in an ASC/office-based surgery center preferred
• BLS Certification (Required)

Nice To Haves

• Prior experience working in a plastic surgery office or comparable medical office setting (Dermatology or Cosmetic Dentist)
• Certified Medical Assistant (Preferred)
• Certified Phlebotomy Technician (Preferred)

Responsibilities

• Medical Assistant (Hair Restoration Technician) Responsible for assisting with pre-op and post-op steps, including cutting, sorting, and graft placement.
• Hair transplantation training will be provided
• Check in surgical patients and review forms
• Check out surgical patients and review discharge instructions
• Medical Assistant (Plastic Surgery) Delivers safe patient care according to policies and procedures
• Records patients' medical history, vital statistics, or information such as test results in Nextech (EHR) accurately
• Prepares rooms for patient examinations, keeping the rooms neat and clean
• Provides assistance to the Surgeons and Providers in the examination rooms
• Conducts diagnostic tests to determine patient health
• Disposes of biomedical waste in accordance with standards
• Processing medical records requests
• Uploading medical records to NextTech (EMR) i.e. lab results
• Patient hair washes
• Ship product to patients
• Assist with patient injections
• Administers basic health care or medical treatments in postoperative care including removal of bandage and suture removal
• Communicates follow-up instructions to patients
• Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff
• Traveling to multiple locations may be required

Benefits

• Health, dental, vision, and life insurance
• Disability coverage (short term and long term)
• Supplemental insurance
• Pet insurance
• 401(k) Plan with company match
• Paid Time Off
• 9 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed