Medical Assistant

Harbor Health Services, Inc.•Hyannis, MA

10h•$23

About The Position

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton and a Woman, Infants and Children (WIC) Nutrition Program. To help further the mission of Harbor, we are looking for an extremely talented Medical Assistant to join our team at the Harbor Community Health Center in Hyannis. Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more! Role: The Medical Assistant assists the providers by preparing patients to be seen by collecting and recording necessary data for health, weight, medication and allergies, performs simple lab tests such as urine dipstick, takes and records temperature, pulse, respiration and blood pressure, performs vision testing, assists providers with simple procedures and other related duties. Position is 34 hours weekly.

Requirements

High School Diploma and/or GED
Medical Assistant Certification from an accredited program preferred or acceptable substitution
Current BLS (Basic Life Support for Healthcare Providers) Certification
Bilingual; English/Spanish, English/Vietnamese, English/Portuguese preferred based on health center need
Basic computer skills including knowledge of Microsoft Office (Word, Excel and Outlook).
Experience using EMR (EPIC) highly desired.

Responsibilities

Prepares patients for Provider visit/examinations by obtaining and documenting patient’s vital signs which include: Height, weight, Blood Pressure, Pulse, Temperature, Respirations, Oxygen Saturation, Pain assessment, Vision screening when required by provider.
Obtains a medical history by asking patients questions about their new/changes to medical conditions, medication review, allergy review and documents appropriately in EMR.
Performs and documents screening assessments in EMR such as Tobacco screening, HSQ (Depression Screening), Domestic Violence Screening
Performs and documents all Point of Care CLIA Waived Lab Testing in lab area. Tests included Glycohemoglobin A1C, Fingerstick Glucose, Urine Dipstick, Rapid Strep, Rapid Flu, Urine Drug Screen
Performs necessary daily Quality Control Testing on designated Point of Care tests.
Assists patient with Portal Enrollment.
Answers patient portal messages as needed.
Obtains Pre-Visit Daily report and reviews with provider
Assists the providers with simple non-nursing procedures. Acts as a chaperone when necessary.
Reviews and updates patient Care Guidelines
Under the direction of a provider, assists with routine patient nursing and non-nursing follow-up
Assists in the orientation, evaluation and training of new staff to the department
Stocks exam rooms as needed using processes of central supply inventory and transfers to appropriate exam room.
Disinfects patient touching equipment after every patient use. Cleans and disinfects each exam room thoroughly after each clinic and documents completion on Work Surface Decontamination Log.
Replaces Sharps Containers in each exam room and transports full sharps container to designated Bio-Hazard area.
Routinely stocks and cleans rooms, orders necessary supplies as needed and in coordination with nursing leadership
Performs organizational and operational processes with the department as assigned.
Assures continuity of patient care by tracking and obtaining outstanding lab and test results for all patient visits.
Performs EKG’s as ordered by providers.
Performs additional tasks such as Telederm and RetinaVue processes as ordered by providers.
Assists providers during sessions by copying and faxing patient care documents as assigned by provider or nurse and answers department telephone line and task box, if appropriate.
Assists quality improvement efforts within the department as assigned.
Collaborates with other department staff to ensure patient access and continuity of care.