Medical Assistant
About The Position
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Medical Assistant Job Description: Job Summary: Reports to: Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s), nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Department Specific Job Responsibilities: Provides support to the practice for population management by tracking and monitoring individual process and outcome measures for eligible managed care and Medicare patients who have chronic diseases such as diabetes, cardiovascular disease, and depression. Acts as a key resource to the practice for the management of registries of patients who have chronic diseases to ensure that they receive the required testing and medical management to promote optimal health and clinical outcomes. Reviews registries with PCPs to determine the next phase in patient care. Facilitates appointment scheduling, telephone outreach and patient education. Coordinates the distribution of patient reminder letters on behalf of PCPs.
Requirements
- High School diploma or GED required .
- Certificate 1 required: Medical Assistant Certificate
- 1-3 years related work experience required.
- Basic familiarity with computers.
- Ability to navigate at a basic level within web-based applications.
Nice To Haves
- Experience with provider relations/IPA or PO, and a familiarity with standard quality measures, e.g., HEDIS.
- Familiarity with different electronic medical records, including WebOMR.
Responsibilities
- Greets patients and serves as a communication resource.
- Asks appropriate questions and solves problems.
- Takes complete and accurate information from patients in person and by phone, prioritizing and communicating the information to providers appropriately.
- Responds quickly and courteously to phone calls and requests.
- Seeks assistance from supervisor and others appropriately.
- Greets patients and escorts to exam rooms.
- Ensures availability of x-rays, lab slips, medical records and other pertinent info.
- Obtains vitals, weight, blood pressure, pulse and temperature, performs EKGs, injections and/or phlebotomy, and assists providers.
- Performs departmental screening, lab tests and specimen collection.
- Implements quality control standards.
- Provides patients with relevant instructions for specific tests and procedures.
- Performs or assists with routine procedures under proper supervision as directed by physician, Nurse Practitioner.
- Schedules follow-up tests and appointments.
- Arranges patient transport as needed.
- Sorts/distributes lab results daily to appropriate physician or nurse practitioner.
- Maintains patient confidentiality.
- Assists with procuring medical records.
- Ensures patient records and relevant documents filed in the record have appropriate patient identification.
- Adds new medications to patient record in EMR system.
- Assemble records according to BIDHC/APG policy and as standards are defined by the Joint Commission of Accreditation of Health Care Organizations (JCAHO).
- Ensures that equipment and supplies necessary to carry out patient care activities are available and usable and the environment is clean and organized.
- Maintains an unobstructed area for patient access.
- Cleans rooms after patient usage and ensures appropriate disposal of contaminated materials.
- Tracks, orders and maintains supplies and equipment, restocks supplies.
- Provides support to the practice for population management by tracking and monitoring individual process and outcome measures for eligible managed care and Medicare patients who have chronic diseases such as diabetes, cardiovascular disease, and depression.
- Acts as a key resource to the practice for the management of registries of patients who have chronic diseases to ensure that they receive the required testing and medical management to promote optimal health and clinical outcomes.
- Reviews registries with PCPs to determine the next phase in patient care.
- Facilitates appointment scheduling, telephone outreach and patient education.
- Coordinates the distribution of patient reminder letters on behalf of PCPs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
