Medical Assistant

MyMichigan Health•Saginaw, MI

8h•Onsite

About The Position

Under direct supervision of the provider, the Medical Assistant will be responsible for patient assessment and care, and maintaining appropriate documentation. This position requires basic knowledge of specialty and/or primary care to assess, plan, implement, and evaluate care for patients. The Medical Assistant coordinates care to assure high quality, compassionate patient care, maintains and oversees patients at office locations, and acts as a liaison with other organizations and departments. They may be required to order medical, pharmacy, and office supplies. The role ensures compliance with MyMichigan Health policies/procedures, OSHA guidelines, CLIA regulations, and other regulatory agencies. They will also coordinate with and train new employees, students, and float staff. Clinical duties include patient education, assisting with specialty care modalities, symptom management, being available for emergencies, monitoring compliance and care management effects for high-risk patients, educating on prescriptions, and ensuring continuity of care with other providers. General office duties such as keyboarding, filing, telephone, computer, and office equipment use may also be performed. The specific expectations may vary slightly by practice, and the immediate supervisor will clarify responsibilities.

Requirements

BLS: Basic Life Support certification (within 3 months of hire or transfer, from AHA).
MA CERT: Medical Assistant certification/licensure (Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant (CCMA), etc.).
High school education.
Excellent interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
Mandatory Occupational Safety and Health Administration (OSHA) training must be done annually according to the Exposure Control Plan.
Knowledge of medical office policies, practices and procedures as normally acquired through three to five years working in the health care system or similar setting.
Demonstrate competency in Microsoft Windows.
Ability to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Ability to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time.
May require frequent postural changes such as stooping, kneeling or crouching.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Nice To Haves

Completion of a Medical Assistant program through an accredited organization.
Previous experience in a physician clinic setting.
Medical First Responder, Emergency Medical Tech Basic/Specialist, or Paramedic though the State of Michigan.
Registered Radiologic Technologist through American Registry of Radiologic Technologists (ARRT).

Responsibilities

Triages all calls, schedules daily urgent/emergent add-ons, receives and relays test results.
Supports, directs and refers patients for consults and/or testing and insurance pre-certification and documentation.
Greets patients and/or family, performs routine pre-examination procedures including vital signs, assessing and recording objective and subjective data concerning presenting condition.
Updates and maintains an accurate patient record by performing but not limited to, orders reconciliation, secure messaging (if available) and other tasks as assigned.
Performs medication reconciliation, enters allergy reaction type, processes refills within the scope of their certification.
Assists provider with examinations and procedures.
Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure.
Disposes of contaminated supplies and sterilizes medical instruments.
Provides complete patient assessment as indicated within the scope of the practice.
Performs patient care measures including injections, minor dressing changes, and obtaining blood specimens.
Demonstrate competency to assist with procedures such as, but not limited to electrocardiogram (EKG), Pulmonary Function Test (PFT), Ankle Brachial Pressure Index (ABI), and Non-stress Test (NST) (in some practices).
Assists in maintaining a clean and safe environment for patients and co-workers.
Travel to satellite clinics (if applicable).
Understands necessary computer functions in the office setting: MAPS, MCIR Practice Management, Electronic Medical Records, LIS, Emageon, dictation systems, and any other necessary programs to assist providers and staff.
Demonstrates critical thinking for patient management.
Maintains a high level of confidentiality and ensures patient’s rights in accordance with proper procedures and in compliance with HIPAA (Health Insurance Portability Accountability Act).
Perform clerical duties – filing out insurance forms, correspondence, arranging hospital admission, answering the telephone, updating/filing patient’s medical records (may be asked).
Orders supplies and medications (may be asked).
Maintains a system for accurately documenting and coding, in the medical record as appropriate and per policy.
Participate in annual review for quality and completeness as necessary.
Provides for the age specific needs of the population served according to department standards and policies/procedures as evidenced by observation, documentation and peer feedback.
Performs other related duties as assigned.