Medical Assistant
About The Position
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Medical Assistant Pay Range: $19.00 – $24.25 per hour Bonus Program: Eligible to earn up to $600 per month based on center performance and patient satisfaction. About Us Novant Health and GoHealth Urgent Care have partnered to deliver high‑quality urgent care services across Charlotte, Winston-Salem, and Asheville, NC. We focus on creating an effortless patient experience, a welcoming culture of care, and seamless integration with our health system partners. Position Summary The Medical Assistant supports urgent care providers with clinical and administrative tasks, including patient intake, vitals, testing, procedures, room preparation, and EMR documentation. This role delivers a high‑quality, customer‑focused experience in a fast‑paced care setting.
Requirements
- High School Diploma required
- Graduate of a Medical Assisting Program preferred
- Basic Life Support (BLS) certification required at hire (AHA or ARC)
- One of the following certifications is required: CCMA – Certified Clinical Medical Assistant (NHA) CMA – Certified Medical Assistant (AAMA or CHP) RMA – Registered Medical Assistant (AMT, AAH, or ARMA) NCMA – National Certified Medical Assistant (NCCT) NRCMA – Nationally Registered Certified Medical Assistant (NAHP)
- Candidates may qualify with: A minimum of 3 years of Medical Assistant experience, AND At least 1 of those years must be in a Hospital, Emergency Room, or Urgent Care setting Note: Must obtain an approved MA certification within 6 months of start date to remain eligible for continued employment.
- Graduate of an accredited Nursing Program, LPN, or RN
- EMT (National Registry of Emergency Medical Technicians)
- Paramedic (National Registry of Emergency Medical Technicians)
- CNA – Certified Nursing Assistant
- Proficiency in Medical Assistant duties
- Strong typing and computer skills
- Proficient with Microsoft Word and Excel
- Detail oriented with strong task management
- Excellent written and verbal communication skills
- Ability to work effectively with diverse populations
- Strong team collaboration skills
Nice To Haves
- Graduate of a Medical Assisting Program preferred
Responsibilities
- Register patients, verify insurance, and collect co-pays
- Schedule appointments and coordinate specialist referrals
- Respond to patient inquiries and provide care status updates
- Communicate patient flow and assist with patient preparation
- Record medical history and obtain vital signs
- Perform point-of-care testing (flu, strep, ECG)
- Perform phlebotomy and administer injections
- Prepare, clean, and restock exam rooms
- Update EMR and scan documents
- Answer phones and manage general administrative tasks
- Conduct patient follow-up and maintain reception area
- Complete opening and closing procedures, including cash-out
- Conduct daily equipment checks and submit repair tickets
- Perform additional duties as assigned
Benefits
- Career advancement opportunities, including leadership and clinical education pathways
- EMR training and mentorship from providers and market leadership
- Competitive compensation and monthly bonus program
- 5 weeks of paid time off
- Comprehensive benefits: medical, dental, vision, disability, life, and 401(k) with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
