RHC-NIA Medical Assistant 1 / 11

Northern Inyo Healthcare District•Bishop, CA

About The Position

Medical Assistant I Job Summary: The Medical Assistant (MA) functions under the medical direction of the clinic physicians and their designees (nurse practitioner, physician assistant, certified nurse midwife) to carry out direct patient care services in the NIHD clinics. Medical Assistant II Job Summary: The Medical Assistant (MA) functions under the medical direction of the clinic physicians and their designees (nurse practitioner, physician assistant, certified nurse midwife) to carry out direct patient care services in the NIHD clinics.

Requirements

Minimum 1 year experience in the medical field or current enrollment in Medical Assistant course
High school diploma or GED certificate
Medical Assistant training course completion
High School Diploma or GED certificate
BLS upon hire
Knowledge of: The Mission, Vision, and Values of Northern Inyo Healthcare District;
NIHD policies and procedures, including Compliance Program, Code of Conduct, and Confidentiality standards;
NIHD safety policies and procedures, including the Rainbow Chart, Employee Health, and Infection Prevention standards;
Point-of-care lab testing
Specialty programs unique to clinics, as applicable to each clinic location (including Family PACT, Every Woman Counts, Vaccines for Children, Medication-Assisted Treatment program)
Administrative MA duties
Communicate effectively both verbally and in writing with NIHD staff and the public;
Establish and maintain professional working relationships with NIHD staff at all levels as well as the public;
Develop and maintain a high degree of maturity, integrity, and good judgement.
Obtain and document patient medical histories, vital signs, test results, and other information in the medical record
Prepare for clinical exams and assist with setting up for medical procedures
Medical terminology, use of electronic health record
Medication administration
Must exhibit good communication and people skills, good judgment and decision making skills, positive attitude, flexibility, and good problem solving skills, good verbal enunciation, basic understanding of computers, conduct, appearance and work performance shall be of professional quality

Nice To Haves

Experience in clinical back office setting
1 + year experience in medical field or clinical back office setting
California Certified Medical Assistant certification or similar National certification
California Certified Medical Assistant certification or similar National certification

Responsibilities

Obtains and documents patient medical histories, vital signs, test results, and other information for the medical record
Prepares exam rooms for clinical examinations and assists with setting up for medical procedures and other patient care.
Delivers compassionate support, attention, and assistance to patients and caregivers.
Demonstrates ability to prioritize tasks and is flexible in responding to changing needs.
Utilizes point-of-care lab tests and documents completely per standard as required by accreditation and regulatory authorities.
Participates in quality assurance for point-of-care program.
Completes annual point-of-care test competencies
Maintains confidentiality and protects patient protected health information
Assures that release of information is handled per NIHD policy.
Assures that patients are provided privacy for examinations and discussions of health concerns
Facilitates the patient stay throughout their time in the back office area: keeps the patient informed of expected wait times or delays in service.
Discharges the patient smoothly from the back office.
Reviews with the patient written discharge instructions after double identification of the patient.
Answers questions or concerns of the patient with input as necessary from the provider.
Schedules follow-up visits as appropriate
Treats all patients in a non-judgmental, non-discriminatory manner
Consistently explains procedures, treatments and care to the patients and families in an understandable manner. Utilizes resources people appropriately.
Develops knowledge and understanding of Specialty Programs (as applicable to clinic location)
Family PACT
Every Women Counts (EWC)
Charity Care program
Vaccines for Children (VFC)
Medication-Assisted Treatment program (MAT)
Performs administrative Medical Assistant duties as required
Assures responsibility for insuring continued professional growth of self by attending formal/informal education/activities.
Attends mandatory department in-services and meetings
Maintains BLS / AED certification via the American Heart Association.
Completes self-review annually
Other duties as assigned.
May be asked to assist in facilitating the following specialty programs (as applicable to clinic location)
Other NIHD Clinic programs as required
Administers medications according to provider order, verifies five rights prior to administration (right patient, right drug, right dose, right route, right time)
May assist in ordering supplies and organizing back office areas, including lab and medication room
May provide support to newly hired Medical Assistants
Will float to other clinics as needed