Medical Assistant

American Family Care • Danbury, CT

12h • Onsite

About The Position

At American Family Care, Medical Assistants are crucial to clinic operations, combining clinical skills, patient service, and front-desk/insurance verification expertise. This role involves triaging patients, performing clinical procedures like blood draws, and ensuring accurate insurance eligibility and payment. The ideal candidate thrives in a fast-paced urgent care or medical office environment, adapts quickly, and values accuracy and compassion. American Family Care has pioneered convenient, patient-centric healthcare, operating over 250 clinics with 800 in-network physicians, serving more than 6 million patients annually. Ranked among the fastest-growing U.S. companies by Inc. magazine, AFC's mission is to deliver the best healthcare in a kind, caring, and economical manner, at convenient times and locations. The company invites individuals passionate about making a difference in healthcare to join its mission and grow within the industry.

Requirements

• Completion of an accredited Medical Assistant program.
• Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire.
• At least 1+ year of experience with insurance verification and patient registration required.
• Current Basic Life Support (BLS) certification (or ability to obtain before starting).
• EMR proficiency; comfort with payer portals (e.g., Waystar).
• Proven venipuncture and specimen collection skills.
• Must successfully pass a drug screen and criminal background check as a condition of employment.
• Full availability including ability to work evenings/weekends and float to nearby centers as needed.

Nice To Haves

• Urgent care or emergency room experience highly valued.
• Experity EMR proficiency preferred.

Responsibilities

• Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy.
• Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy.
• Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism.
• Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection-control and HIPAA standards.

Benefits

• Competitive pay and benefits package.
• Opportunities for professional growth and cross-training.
• Collaborative, supportive, patient-first team culture.
• Make an impact by delivering The Right Care. Right Now.
• Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees