Medical Assistant Transitional Care Clinic Full Time Days

Northwestern Memorial Healthcare • Chicago, IL

9h • Onsite

About The Position

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace, emphasizing a patient-first approach. The Medical Assistant role is integral to the healthcare team, supporting physicians, nurses, and other licensed medical staff. This position facilitates efficient patient flow, assists with various patient care activities, and performs related administrative functions. Key responsibilities include ensuring efficient patient flow through the clinic, maintaining neat, clean, and safe patient care areas, promoting patient satisfaction through professional and friendly interactions, and safeguarding patient confidentiality.

Requirements

• Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA)
• Within first six months of employment, will complete one of the following certifications after up to two test attempts: Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT), Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA), Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
• High school diploma or GED.
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Signed acknowledgement during onboarding that certification must be attained within 6months, as a condition of employment
• Strong computer skills.

Nice To Haves

• Completion of accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with electronic medical record.

Responsibilities

• Assures efficient patient flow through the site: Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination.
• Obtains accurate vital signs, per organization standards.
• Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information.
• Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms.
• Anticipates/sets up equipment or supplies needed for visit.
• Cleans and prepares exam room for next patient.
• Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
• Assists practitioner with medical and surgical procedures in accordance with established protocols such as: Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider.
• Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments.
• Participates in environmental safety rounds.
• Maintains vaccine/medication inventory.
• Monitors and maintains equipment and instruments according to clinic guidelines.
• Assists in ordering supplies and correctly disposes of all expired items.
• Adheres to office opening and closing procedures.
• Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: Accepts and performs delegated responsibilities in a positive manner.
• Offers assistance to others.
• Attends and participates in staff meetings.
• Communicates appropriately and effectively with patients and patient care team (in the office and on the phone)
• Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum)
• Performs all other duties as assigned by the Supervisor or Manager

Benefits

• tuition reimbursement
• loan forgiveness
• 401(k) matching
• lifecycle benefits
• wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events
• Sign-on Bonus (if offered for position)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees