Medical Assistant (bilingual preferred)

Planned Parenthood of Maryland•Frederick, MD

2d•$19 - $20

About The Position

Planned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men, and teens. Our mission is to enable all Marylanders to have access to a wide range of high-quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality. Why Join us? As a Medical Assistant with PPM, you will be a part of a passionate team that plays a vital role in the lives of others! And joining PPM, means joining a culturally diverse team that includes some of the best nurses, doctors, and clinic managers. If you want to be a part of a passionate and diverse group - we are looking for you! Non-Bilingual & Bilingual (Spanish/English Positions Available) Job Description: Medical Assistants perform clinical and administrative support tasks necessary for efficient center operations to ensure high quality client services and support, informed consent, client education and counseling, effective clinical support, efficient client flow, in a professional health care environment.

Requirements

High school diploma or GED with medical assisting certificate; OR Graduation from an accredited medical assistant program.
Minimum of 1-year experience in an outpatient clinical setting required OR 2-years experience working in a related healthcare setting performing back or front office medical assistant duties.
Ability to read, write, and speak English fluently.
For Bi-lingual position: ability to read, write, and speak both English & Spanish fluently.
Applicants must pass Criminal Background Screening and the Right to Work in the United States.
PPM Requires COVID-19 and Flu Vaccinations as part of Employment.

Nice To Haves

Certified Medical Assistant â a plus!
Working knowledge of Epic - helpful!

Responsibilities

Provide direct patient care services in all the health center specific areas as appropriate to scope of services with adherence to Standard Operating Procedures and Clinical Workflow guidelines and Medical Standards and Guidelines.
Provide empathetic, non-judgmental, non-directive educational counseling sessions to clients. Review with and give to patient all PPM education sheets concerning their visit/services/procedures and contraceptive choices. Provide information for assessment of STI risks, pregnancy, and contraceptive options consistent with patientâs value system.
Ensure informed consent via information and education about the medical procedures, requested/required laboratory tests, and methods of contraception to assure understanding of risks and complications.
Assure that patient is firm in decision to receive services from PPM, including medical procedures/examinations, medications, and testing. Obtain and witness all necessary consents. Document patientâs decisions on chart.
Assist during medical examination.
Excellent time management skills and ability to multi-task and prioritize work.
Demonstrates PPM customer service standards.
Social perceptiveness and service oriented.
Greets clients politely and promptly and provides correct information for registration and check-out.
Prepares for next day appointments (confirmation calls, insurance verification).
Proficiency in MS Office and patient management software. Working knowledge of Epic - helpful!
Medical Assistants have contact with employees, patients, and outside agencies, furnishing and obtaining information. Requires a cooperative and courteous attitude, as well as excellent phone and communication skills.
Excellent written and verbal communications skills.