Medical Assistant

Mays Plastic Surgery and Med Spa•Louisville, KY

14d•Onsite

About The Position

We are seeking a Medical Assistant to join our team! The Medical Assistant plays a vital role in supporting the clinic and physician by ensuring a seamless patient experience in a fast-paced plastic surgery practice. This position is responsible for clinical support, patient flow coordination, and administrative duties while maintaining the highest standards of patient care, safety, and professionalism. Mays Plastic Surgery and Med Spa is Louisville's newest and premier Plastic Surgery and Med Spa clinic. Led by Dr. Chet Mays, board-certified plastic surgeon.

Requirements

BLS Certification or Certified Medical Assistant desired
Previous experience as a Medical Assistant, preferably in plastic surgery, dermatology, or aesthetics
Strong understanding of clinical workflows and sterile techniques
Excellent organizational and multitasking skills
Ability to thrive in a fast-paced, patient-focused environment
Strong communication and interpersonal skills
Experience with EMR systems preferred
Detail-oriented with a high level of accountability
Team player with a proactive mindset
Professional, polished, and patient-focused demeanor
Ability to anticipate physician and patient needs
Requires standing, walking, and assisting patients throughout the day
Direct patient interaction in both clinical and administrative capacities

Responsibilities

Prepare patients for physician appointments, including follow-ups, consultations, injectable appointments, and in-office procedures
Assist the physician during consultations and procedures as needed
Apply and monitor topical numbing agents per protocol
Clean, disinfect, and sterilize instruments in accordance with infection control standards
Ensure all treatment rooms are cleaned, stocked, and prepared between patients
Maintain strict adherence to infection control and sterilization protocols
Manage and coordinate patient flow to ensure timely and efficient clinic operations
Escort patients to and from treatment rooms and support patients through checkout
Provide a welcoming, professional, and supportive environment for all patients
Communicate clearly with front desk and clinical teams to minimize wait times
Accurately scan and upload documents into patient EMR charts
Complete and process FMLA and short-term disability paperwork in a timely manner
Maintain accurate and organized patient records
Assist with general administrative tasks as needed
Monitor, order, and restock clinical and medical supplies
Ensure all rooms are adequately stocked at all times
Track inventory levels and communicate needs proactively