Medical Assistant - Novi

Summit Health•Novi, MI

About The Position

As a Medical Assistant, you will be responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Medical Assistant informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.

Requirements

Certified Medical Assistant or eligible within 90 days of hire
1 year of experience preferred
Phlebotomy experience required
Current BLS certification for healthcare providers preferred; required within 90 days of employment
High School Diploma/Equivalency required
Experience in primary care, family practice, internal medicine, urgent care or ER preferred

Responsibilities

Performs point-of-care laboratory tests, EKGs as ordered or indicated, suture/staple removal, dressing changes, and other patient care activities
Collects and documents vital signs, histories, and screenings
Authorizes prescription refills as directed
Prepares patients, room, and supplies for visits or examinations
Performs phlebotomy and correctly processes specimens
Cleans and maintains treatment rooms and equipment
Other duties as assigned
Demonstrates kindness and compassion in all patient interactions
Performs quality controls and equipment checks
Participate in brand marketing, rotating throughout the vestibule, with a focus on engaging and increasing patient volume.
Prepares and administers PO, IM, and ID medications as directed by the Provider, utilizing the “Rights of Vaccine or Medication Administration”
Provides instruction to the patient regarding medications and diet