Humana Inc.-posted 29 days ago
Full-time • Entry Level
Onsite • Pasadena, TX
5,001-10,000 employees
Insurance Carriers and Related Activities

The Medical Assistant 2 is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant 2 performs varied activities and moderately complex administrative, operational, and customer support assignments. Typically works on semi-routine assignments. The Medical Assistant 2 performs clinical duties such as discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborates closely with Physicians and Advanced Practice Providers. Delivers direct patient care dependent on what active certification allows. Decisions typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has latitude over prioritization/timing, and works under minimal direction. Follows standard policies and procedures that allow opportunity for interpretation/deviation and/or independent discretion.

  • Administrative duties
  • Patient care
  • Discussing symptoms
  • Obtaining vital signs
  • Medication/vaccine administration
  • Phlebotomy
  • Collecting specimens
  • Performing diagnostic screening tests
  • Sterilizing/cleaning equipment
  • Maintaining examination rooms
  • Documenting information into the electronic medical records system
  • Delivers direct patient care dependent on what active certification allows
  • Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider
  • Current/Active CPR Certification
  • High school diploma or equivalent
  • This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
  • Certified or Registered - (Arizona, Indiana, & South Carolina candidates require Medical Assistant Certification or Registration)
  • Phlebotomy experience
  • Medication/vaccine administration experience
  • 2+ years MA experience
  • Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
  • Bilingual proficiency in English and Spanish
  • Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities
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