MED ASSISTANT CERT - CLIN

Covenant Health•Knoxville, TN

About The Position

Provides administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collects and processes encounter form data. Collects and totals outstanding balances and payments for services rendered. Balances work and computer at end of day. PSR TO WORK IN A BUSY FAMILY CLINIC OFFICE IN OAK RIDGE.

Requirements

Certified Medical Assistant required.
CPR license strongly preferred.

Nice To Haves

Experience preferred.

Responsibilities

Maintains established departmental policies and procedures, objectives, Quality Assessment program, and safety, environmental, and infection control standards.
Performs basic nursing procedures such as measuring patient height and weight according to oncology best practice, taking vital signs, and completing ambulatory intake. Performs venipunctures and injections, as indicated and allowed by scope of practice.
Interviews and retrieves initial basic evaluation of patient, inputs information into EMR, and reports to appropriate practitioner.
Maintains a safe, comfortable, and therapeutic environment for patients and families during visit; demonstrates sensitivity to patient's comfort and privacy by using the AIDET fundamentals of communication.
Assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care.
Ensures an adequate stock of supplies and necessary equipment.
Monitors and ensures accuracy of recording on patient's medical records. Maintains all required reports, statistics, etc. Assists with medical record requests and scanning of documentation into medical record.
Inspects area daily for compliance with policies, procedures, regulations, and standards and takes corrective action when appropriate.
Assists with cleaning and re-stocking examination rooms on a daily basis. Transports instruments to sterile processing as needed.
Assists with chart prep and provider schedule management.
Assists with provider support role as assigned. Supports through assistance with note prep, verbal order entry (per scope of practice and leadership guidelines), order proposal, and prescription refill management.
Competent at reception role – includes professional scripting when answering calls, appropriate documentation of message in message pools, and real-time scheduling/rescheduling of appointments.
Demonstrates competence in performing critical skills to include appropriate delivery of care according to age-specific needs of the population served.
Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
Cooperates with other personnel to achieve department objectives and maintains good employee relations, interdepartmental objectives, and infection control policies.
Attends meetings as required.
Works with a positive attitude; supports a positive work environment including teamwork within their immediate department and outside their department; and exhibits initiative daily to progress the care for our patients and the success of the department. Promotes positive relationships with co-workers.
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
Performs other duties as assigned.