Medical Assistant

BASS MEDICAL GROUPWalnut Creek, CA
$21

About The Position

Seeking a motivated, organized, and compassionate Medical Assistant to join our OB-GYN practice. This role supports both clinical and administrative functions, assisting physicians and providers in delivering high-quality care to patients in a professional and welcoming environment. The ideal candidate is computer savvy, able to multitask, and thrives in a fast-paced medical environment. A strong applicant will have excellent communication skills, work well under pressure, and maintain a positive, can-do attitude. Candidates should be flexible, friendly with patients and staff, and able to work independently while adapting to changing priorities.

Requirements

  • Experience with Electronic Medical Records programs (EPIC preferred)
  • Customer service experience in a medical or clinical setting
  • Experience managing multiple phone lines in a fast-paced environment
  • Knowledge of medical terminology, OSHA, and HIPAA compliance
  • Experience working with Medicare, HMO, and PPO insurance payers
  • Excellent verbal and written communication skills
  • Proven problem-solving, analytical, and decision-making skills
  • Strong computer skills (Microsoft Word, Excel, and Outlook)
  • High School diploma required
  • Medical Assistant Certificate (AAMA/CMA) – California or National preferred

Nice To Haves

  • Two to three years of medical front and back office experience preferred
  • One year EMR experience preferred – EPIC preferred

Responsibilities

  • Perform administrative and clinical support tasks in an OB-GYN clinical setting
  • Room patients, obtain vitals, and assist providers during examinations and procedures
  • Assist with patient check-in and check-out processes
  • Obtain lab and test results from outside facilities and send standing orders to designated labs
  • Process prior authorizations for diagnostic tests and provider-ordered procedures
  • Contact insurance companies to file appeals or obtain verbal authorizations for urgent treatment
  • Work closely with providers and clinical staff to coordinate patient care needs
  • Provide patients with referrals for continuing women’s health or specialty care
  • Educate patients about medical procedures, treatment plans, and follow-up care
  • Maintain accurate documentation within the EMR system
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