Medical Assistant, Full-Time

OrthoVirginia•Westchester, IL

23h•Onsite

About The Position

OrthoVirginia is Virginia’s largest provider of musculoskeletal care, with over 159 physicians across more than 35 locations. They specialize in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy, treating a full range of musculoskeletal injuries and conditions. The company offers a collaborative, team-oriented environment. As a Medical Assistant, the role involves direct patient engagement, performing clinical, maintenance, and administrative tasks. Key duties include preparing exam rooms, interviewing patients, recording medical histories, and educating patients on orthopedic care. The position also requires assisting with scheduling appointments, coordinating surgeries, and maintaining clean clinical areas. Essential skills for this role include strong customer service, organizational abilities, and the capacity to work effectively in a fast-paced setting.

Requirements

Excellent customer service skills and patient focus
Strong organizational and customer service skills
Ability to thrive in a fast-paced environment

Responsibilities

Prepare exam rooms prior to patient arrival.
Interview patients to obtain medical information and vital statistics.
Record patient's medical history, height and weight.
Patient education to include cast care, traction care and the use of orthopedic appliances.
Input orders directed by physician (x-ray, physical therapy).
Schedule appointments necessary to patient care (return appointments, post-ops, study follow-up etc.).
Surgery scheduling to include coordination of preoperative H&P testing, therapy and pre/post-operative equipment.
Assist with patient flow and give direct patient care as directed.
Maintain clean and well-stocked treatment rooms, bracing rooms and clinical areas; ensure appropriate and timely disposal of Sharps and biohazard material.
Respond to phone calls and triages appropriately and resolve issues accordingly the same day.