Part-Time Medical Assistant

University Physicians' AssociationKnoxville, TN
just nowOnsite

About The Position

University Physicians Association is looking for a full-time Medical Assistant for University Gastroenterology;, a busy specialty practice office located within the UT Medical Center in Knoxville.

Requirements

  • High school diploma or equivalent
  • Minimum of 1 year work experience with knowledge of medical field-physician office experience preferred
  • Ability to communicate orally and in writing to patients, doctors and staff
  • Knowledge of Electronic Health Records and Processes
  • Experience with computers and EMR documentation systems
  • Experience with assisting patient needs
  • BLS or ALS certification

Responsibilities

  • Assist in patient needs over the phone
  • Instructs and educate patients on procedure preparation
  • Does prescription refills
  • Review medical records for urgent request and special needs.
  • Supports the office clinic as needed, to include rooming patients and gathering patient information for chart documentation.
  • Call medical facility/department to schedule patient for tests.
  • Provide patient education as instructed for procedure preparation.
  • Triage in-bound clinical care calls, assesses patient concerns and responds according to the clinical care protocols.
  • Document and utilize the electronic medical record according to HIPAA guidelines.
  • Follow all practice policies and procedures for appointment scheduling, insurance verification, telephone interactions, and other job responsibilities as established.
  • Provide back up support to clinical services as assigned.

Benefits

  • Competitive Benefit Package inclusive of PTO, Sick Leave, Health, Dental, Vision, Life, Disability, 401K with company match and immediate vesting, etc.
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