Medical Assistant - SIGN ON BONUS (60309)

DIVERSUS HEALTH INC • Colorado Springs, CO

1d • $18 - $25 • Onsite

About The Position

At Diversus Health, we’re dedicated to transforming mental and behavioral healthcare to improve lives. Our mission is to provide trusted, affordable, and personalized care that empowers individuals to lead healthier, more fulfilling lives. And we’re doing it with a team of passionate professionals who believe in the power of making a difference every day. When you join our team, you’re not just another employee- you’re a part of a community that values your growth, well-being, and success. If you’re a Registered or Certified Medical Assistant drawn to psychiatric and behavioral health care, this role offers a meaningful opportunity to support individuals on their mental health journey. As a Medical Support Specialist at Diversus Health, you will work closely with psychiatric prescribers and the care team to support medication management and continuity of care in an outpatient behavioral health setting. This position is ideal for MAs who are compassionate, detail-oriented, and interested in supporting patients receiving psychiatric medications, including ongoing monitoring, education, and follow-up. You will play a critical role in supporting psychiatric and behavioral health medication services, ensuring safe, efficient, and patient-centered care.

Requirements

• High School Diploma or GED
• Graduate of an accredited Medical Assistant program
• Current Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) (required)
• Ability to administer injections, perform phlebotomy, and complete CLIA-waived testing under Colorado Medical Board and DORA delegation guidelines
• Strong communication, organization, and attention-to-detail skills
• Proficiency with electronic health records and accurate documentation

Nice To Haves

• Experience in psychiatric or behavioral health settings
• Familiarity with behavioral health medication workflows, prior authorizations, and monitoring labs
• Experience supporting outpatient or community mental health services
• EMTs or military-trained medical personnel with equivalent credentials aligned with Colorado regulations

Responsibilities

• Support psychiatric providers during medication management visits
• Perform patient intake, behavioral health screening support, medication reconciliation, vital signs, and documentation
• Room patients for in-person psychiatric visits or connect patients to telepsychiatry appointments
• Prepare and maintain exam rooms using infection prevention standards
• Monitor and document vital signs (BP, pulse, temperature, height, weight, SpO₂) and promptly report abnormalities to licensed staff
• Administer psychiatric medication injections and perform phlebotomy under delegated authority
• Perform and document CLIA-waived testing related to medication monitoring and behavioral health protocols
• Enter lab orders and track results related to psychiatric medication monitoring
• Review patient charts prior to appointments to identify medication, lab, and documentation needs
• Assist with prior authorizations, refills, and coordination with pharmacies
• Complete CCARs and required assessments for medication-only behavioral health clients
• Coordinate referrals related to psychiatric care and follow up on completion
• Conduct patient outreach to support adherence, follow-up appointments, and provider access
• Schedule psychiatric appointments and support provider productivity and access
• Facilitate telepsychiatry visits, including basic technology navigation and troubleshooting
• Accurately update and maintain patient records in the electronic health record (EHR)
• Communicate professionally with patients, psychiatric providers, therapists, pharmacies, and external partners
• Participate in team huddles and collaborate within a multidisciplinary behavioral health team
• Monitor and maintain clinic supplies and remove expired materials

Benefits

• Exceptional Health Benefits (medical, dental, vision)- comprehensive coverage for you and your family’s health needs.
• 401(k) Company Match with 4% fully vested- planning for your future made easier.
• Generous Vacation & Sick Time- because we know work-life balance is essential for your well-being.
• Paid Long-Term Disability Coverage- peace of mind for those unexpected times when you need it.
• Paid Holidays including 3 Floating Holidays- take the time you need to recharge on your terms.
• Employee Assistance Program- including free therapy access to support your mental health.
• Professional Development Funds- we invest in your growth through courses, conferences, and certifications.
• Robust Training Program- get the skills and knowledge you need to excel in your career.
• Second Language Monthly Bonus (subject to assessment)- for those with bilingual skills, earn extra for your ability to connect with more individuals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees