Medical Assistant
About The Position
At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission. Position Summary: As a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for. WakeWay to Excellence – How You Show Up As part of WakeMed, you’ll embody our core behaviors: Respect for People: Compassion, empathy, dignity, and appreciation for every individual. Teamwork: Collaboration, pride in your work, and support for your teammates. Commitment & Accountability: Safety first, integrity always, and striving for excellence. Communication: Clear, courteous, active listening that puts patients first. WakeWay 2 Excellence: Reducing waste, improving workflows, and supporting
Requirements
- Completion of an approved accredited Medical Assistant program
- Strong communication and teamwork skills
- Commitment to WakeMed’s values of respect, integrity, and excellence
- High School Diploma or Equivalent Required
- 1 Year Clinical - Medical Assistant Required - Or
- Required - Completion of an approved Medical Assistant Program
Nice To Haves
- Current certification (CMA, RMA, or equivalent) preferred
- Experience in an ambulatory or outpatient setting is a plus
Responsibilities
- Assist with patient intake, vital signs, and documentation in the electronic health record (EHR)
- Support providers with procedures, exams, and follow-up care
- Coordinate referrals, lab orders, and patient education
- Maintain a clean, safe, and organized clinical environment
- Positions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examination
- Collaborate across departments to ensure smooth patient flow and continuity of care
Benefits
- Free parking at all campuses
- 403(b) retirement plan with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
