Medical Assistant - Louisiana Pain Specialists

Resolve Pain Solutions • Metairie, LA

2d • Onsite

About The Position

Position Overview The Medical Assistant at Louisiana Pain Specialists is a key member of our healthcare team, providing clinical support to ensure the efficient operation of the clinic and the delivery of exceptional patient care. This position requires a blend of technical expertise, compassionate patient interaction, and effective collaboration with healthcare professionals. Core Competencies and Performance Expectations Mission-Driven: Uphold and embody the clinic’s mission, vision, and core values. Professional Excellence: Display outstanding communication, professionalism, and organizational skills. Clinical Expertise: Maintain proficiency in relevant medical competencies, adhering to high standards of patient care. Critical Thinking: Exhibit strong problem-solving, decision-making, and critical thinking capabilities.

Requirements

• Graduate of an accredited Medical Assistant program.
• A minimum of one year of experience in a clinical or physician’s office setting is preferred. Candidates with six months of clinical experience will also be considered.
• Strong interpersonal communication (verbal and written) and relationship-building abilities.
• Ability to remain calm and professional in high-pressure situations.
• In-depth understanding of nursing competencies and familiarity with clinic policies and procedures.
• Proficiency in managing clinical and administrative tasks.
• Ability to perform moderate physical activities, including intermittent exertion, as required for clinical tasks.
• Consistently demonstrate courtesy and respect in interactions with patients, staff, and external stakeholders.
• Deliver a positive patient experience aligned with the clinic’s philosophy of care.
• Show flexibility and the ability to adapt to the changing needs of the clinic and patients.

Responsibilities

• Provide compassionate, patient-centered care by engaging with patients professionally and empathetically.
• Collaborate with clinical and administrative team members to foster a respectful and supportive work environment.
• Maintain and update patient records while effectively managing physicians’ schedules.
• Assist healthcare providers with examinations, treatments, and medical procedures, ensuring all supplies and equipment are prepared and readily available.
• Communicate test results and provide clear instructions on aftercare procedures to patients.
• Manage appointment scheduling and triage patient inquiries in a timely and professional manner.
• Collect and document urine drug screens in accordance with clinic protocols.
• Ensure compliance with all safety, regulatory, and organizational policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed