Medical Assistant

GoHealth Urgent Care • Fairfax, VA

20h • Onsite

About The Position

Inova, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across Northern Virginia. At Inova-GoHealth Urgent Care, the focus is on placing the needs of patients first by providing an effortless patient experience, a welcoming culture of care, and seamless integration with market-leading health systems and communities. The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. This role involves managing the check-in and registration process, interviewing patients, measuring vital signs, and recording information on patient charts. The Medical Assistant also draws and collects blood samples, prepares specimens for laboratory analysis, and prepares treatment rooms for patient examinations. The company emphasizes a fun work environment with passionate and customer-focused individuals, offering growth opportunities and market-leading benefits.

Requirements

• High School Diploma
• 1 year of Medical Assistant experience
• Basic Life Support (BLS) — required at time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA))
• One of the following certifications is required for candidates with less than three years of Medical Assistant experience: CCMA – Certified Clinical Medical Assistant (NHA – National Healthcareer Association), CMA – Certified Medical Assistant (AAMA – American Association of Medical Assistants OR CHP- Certified Health Professionals), RMA – Registered Medical Assistant (AMT – American Medical Technologists OR AAH- American Allied Health OR ARMA- American Registry of medical Assistants), NCMA – National Certified Medical Assistant (NCCT – National Center for Competency Testing), NRCMA – Nationally Registered Certified Medical Assistant (NAHP – National Association for Health Professionals)
• CPOE (Computerized Provider Order Entry) certification — must be obtained within two weeks of start date
• Ability to type quickly, basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
• Exceptional written and verbal communication skills
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference
• Alternative Credentials (accepted at time of hire): Graduate of an Accredited School of Nursing, LPN, or RN, EMT – Emergency Medical Technician (National Registry of Emergency Medical Technicians), Paramedic (National Registry of Emergency Medical Technicians), CNA – Certified Nursing Assistant
• Experience-Based Pathway (in lieu of an approved MA certification): 3+ years of Medical Assistant work experience AND 1+ year of experience in a Hospital, Emergency Room, or Urgent Care setting (Note: Candidates hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment as a Certified Medical Assistant)

Nice To Haves

• Graduate of a Medical Assisting Program
• Front Desk experience

Responsibilities

• Assists in examination and treatment of patients under the direction of an urgent care provider
• Manages the check-in and registration process
• Interviews patients
• Measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height)
• Records information on patients' charts
• Draws and collects blood samples from patients
• Prepares specimens for laboratory analysis
• Prepares treatment rooms for examination of patients
• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility
• Process co-pays and schedule patient appointments for assigned center
• Coordinate provider referrals to assigned Specialist
• Answer patient questions regarding their care and keep them informed of their status
• Inform technical staff of patient flow
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
• Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed
• Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies
• Responsible for maintenance of medical records and scanning charts to patient files
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
• Ensure reception is well maintained
• Conduct courtesy call-backs for patient follow-up
• Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed
• All other duties as assigned

Benefits

• Medical
• Dental
• Vision
• 401k matching
• Employee assistance and wellness programs including a strong focus on promoting mental health
• Generous Paid time off
• Bonus: Up to $600/month
• Growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED