Medical Assistant- IL- Family Medicine, Multispecialty Clinic

Midwestern University • Downers Grove, IL

1d • Onsite

About The Position

The Medical Assistant will help establish, maintain, and provide daily patient care and support to the Midwestern University Multispecialty Clinics – Family Medicine Clinic providers. This person is responsible for working within a team to assist providers in delivering outstanding medical care, including preventive medicine, health maintenance, and chronic care management. The Medical Assistant will provide exceptional customer service at all times. This position functions in a supportive capacity for clinic staff and physicians. This individual must be flexible to work the scheduled clinic hours to ensure complete office coverage. This position reports to the Medical Director.

Requirements

• High School diploma or General Education Degree (GED).
• Must have 2-4 years of experience as a Medical Assistant or a Medical Assistant Certification.
• Must have the ability to take vitals, answer phones, interact with patients regarding their medical issues, schedule appointments, backfill cancellations, insurance authorization as appropriate, and support the requirements of various providers.
• Must be knowledgeable in HIPAA.
• Experience in wound care/dressings required.
• Ability to be organized, multi-task, and have basic understanding of prioritizing patient emergencies.
• Knowledge of business office practices, procedures, and equipment required.
• General computer literacy is necessary, with proficiency in Microsoft Office required.
• Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• This individual must have the ability to work in a constant state of alertness and a safe manner and must have regular, predictable in-person attendance.

Nice To Haves

• Proficiency with the Epic EMR systems is highly desired.

Responsibilities

• Demonstrates excellent computer skills and becomes an “expert user” of the Electronic Medical Record (EMR) system.
• Answers phones, checks fax and portal messages, and routes these messages to the appropriate team member.
• Maintain records and perform filing duties within HIPAA guidelines.
• Orders equipment, supplies, medications, vaccines, and other items as needed.
• Learn and assist with scanning documents.
• Learn and assist with completing prior authorizations.
• Opens and closes the 6 th floor area, unlocks doors, straightens up work areas, and ensures examination and procedure rooms are prepared and stocked.
• Schedule patient visits accurately by the provider and backfill any cancellations as appropriate.
• Sanitizes exam rooms between patients.
• Greet/escort patient to exam room and direct exiting patients.
• Record changes in patients’ medical history and update vital signs.
• Obtain test results (labs, X-rays, MRI, CT, hospital discharge records).
• Call patients regarding test results, as instructed by physicians.
• Participates actively in pre-clinic huddle and team meetings.
• Provide patients with appropriate information regarding medical procedures.
• Administer vaccinations, perform venipunctures, run in-clinic urine dip, rapid influenza, strep, mono, COVID, and RSV tests.
• Perform EKG, spirometry, and other procedures performed in the clinic.
• Communicates professionally and works collegially with the other members of the team while supporting the group effort and mission of the clinic.
• Demonstrates a professional demeanor, has excellent written and spoken language skills, communicates effectively with the supervising providers and compassionately with our patients.
• Must be self-motivated, organized, logical, and efficient.
• Other duties as assigned.

Benefits

• We offer a comprehensive benefits package that includes medical, dental, and vision insurance plans as well as life insurance, short/long-term disability and pet insurance.
• We offer flexible spending accounts, including healthcare reimbursement and child/dependent care account.
• We offer a work-life balance with a competitive time off package including paid holidays, sick/flex days, personal days, and vacation days.
• We offer a 403(b) retirement plan, tuition reimbursement, child care subsidy reimbursement program, identity theft protection, and an employee assistance program.
• Wellness is important to us, and we offer a wellness facility on-site with a fully equipped fitness facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees