Medical Assistant

Summit Health•Shenandoah, TX

17h•Onsite

About The Position

The Medical Assistant role at VillageMD is responsible for providing patient support and communication, aiming to facilitate an exceptional patient experience that builds satisfaction, trust, and organizational loyalty. Key responsibilities include welcoming and preparing patients for their appointments, informing them of relevant information, and clearly communicating about scheduled services. VillageMD is a physician-led, patient-centric network dedicated to simplifying healthcare and delivering connected care. It serves millions of patients through primary, multispecialty, and urgent care providers in traditional practices, patients' homes, and virtually, operating under various companies including Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. Joining the team means becoming part of a compassionate community focused on improving healthcare for all, innovating value-based care, and leveraging integrated applications, population insights, and staffing expertise to ensure high-quality, connected care services that lead to better outcomes and reduced costs.

Requirements

Certified Medical Assistant or eligible within 90 days of hire
Phlebotomy experience required
Current BLS certification for healthcare providers required within 90 days of employment
High School Diploma/Equivalency required

Nice To Haves

1 year of experience preferred
Experience in primary care, family practice, internal medicine, urgent care or ER preferred

Responsibilities

Performs point-of-care laboratory tests, EKGs as ordered or indicated, suture/staple removal, dressing changes, and other patient care activities
Collects and documents vital signs, histories, and screenings
Authorizes prescription refills as directed
Prepares patients, room, and supplies for visits or examinations
Performs phlebotomy and correctly processes specimens
Cleans and maintains treatment rooms and equipment
Demonstrates kindness and compassion in all patient interactions
Performs quality controls and equipment checks
Participate in brand marketing, rotating throughout the vestibule, with a focus on engaging and increasing patient volume
Prepares and administers PO, IM, and ID medications as directed by the Provider, utilizing the “Rights of Vaccine or Medication Administration”
Provides instruction to the patient regarding medications and diet
Other duties as assigned