Medical Assistant

Achievement Center of LECOM Health•Erie, PA

40d

About The Position

ACLH is a leading behavioral health service provided located in Erie, Crawford, and Warren/Forest Counties. We take great pride in providing professional and superior services to all consumers and families in a supportive, compassionate, and friendly manner. In this position, you will play an instrumental role in aiding medical staff and patients. Your main responsibilities will be assisting psychiatrists and CRNP’s by collecting patient information, taking vitals, scheduling services appointments, and providing outstanding care in our Erie office.

Requirements

Minimum high school diploma or equivalent.
Must have (1) one year of experience in a professional office setting.
Must have excellent verbal and written communication, along with superior organizational skills, ability to multitask and remain focused despite frequent interruptions.

Nice To Haves

Medical Assistant Certification
Working knowledge of electronic medical records (EMR).
Client scheduling within an EMR system.
Experience in a pediatric, psychiatric or medical clinic preferred.

Responsibilities

Collect patient information/history, taking vitals, performing screenings per provider guidelines.
Assist psychiatrists and CRNPs with various tasks.
Answer calls and provide information for patients or their families.
Assist with direct patient care procedures.
Obtain lab reports or other referral information.
Work as a part of an interdependent team; bringing a positive and helpful attitude to problem solving and multi-tasking.
Travel to schools in the community to perform administrative and clinical tasks.
Schedule, cancel and confirm client appointments.
Maintain strict confidentiality related to medical records.
Contact families that no-show regarding reason for no-show and confirm continuation of therapy.
Receive and process all scheduling information via phone, fax and/or e-mail in a timely manner paying special attention to HIPAA privacy standards.
Maintain strong customer service focus in all interactions with internal and external contacts.
Perform additional outreach duties to fill clinicians’ schedules by maintaining client caseloads for each clinician to quickly back fill open slots.
Manage a back-fill list to assume clerical responsibilities, including answering the phone, sending letters to families, scanning, and uploading records to client charts, registering incoming clients and processing payments as needed.

Benefits

Compensation: ACLH offers a competitive salary based upon experience.
Time Off: 8 Paid holidays in addition to generous vacation, sick, and paid time off.
Professional Advancement: Professional development opportunities and dedicated training budget.
Benefits:
Medical Insurance
When using the Home Host benefits, all copayments and deductibles are waived with the exception for advanced diagnostics, certain types of therapy, durable medical equipment, infertility treatment, transplants, and certain surgical expenses.
Employee only coverage costs only $70/month and family is only $320/month!
Home Host option – waived co-pays and deductibles when utilizing LECOM physicians and Millcreek Community Hospital.
Highmark BC/BS Medical Insurance
Dental Insurance
Employee coverage is only $10/month and Family coverage is only $27.20/month.
BAI Insurance
Vision Insurance.
Life Insurance, Long-Term Disability and AD&D are provided at no cost to you.
Various other elective benefits are available such as Identity theft protection, Short-Term Disability, travel insurance, pet Insurance, etc.
Employee Assistance program (EAP).
Employee Referral program.
Retirement: 403(b) Savings Plan enrollment with company match up to 6% of your pay after one year of employment.
Returning employees may take advantage of the retirement match immediately or earlier than one year.
Wellness: No cost Employee Assistance Program, discounted membership to LECOM Wellness Center, and a dedication to work/life balance.
Student Loan Forgiveness: We are a recognized 501(c)(3) nonprofit which qualifies for Public Service Loan Forgiveness (PSLF) program.