Medical Assistant - TMCOne - Rincon Urgent Care

Tucson Medical Center•Tucson, AZ

41d•Onsite

About The Position

SUMMARY: Provide exceptional patient experience by delivering friendly, prompt, and quality service to patients. The Medical Assistant will strive to meet each patient's individual needs by performing the following primary duties: obtain and secure patient information, prepare patients for examinations, counsel patients by transmitting physician orders, document medical information, and provide basic patient care under the direction of the providers, management, and policies.

Requirements

Customer Service
Verbal Communication
Patient Focus
Infection Control
Safety Minded
Organization
Clinical Knowledge
Professionalism
Confidentiality
Medical Teamwork
High school diploma or general education degree (GED).
Medical Assistant Certificate
Basic Life Support (BLS) certification.
Exceptions made for candidates who meet Requirements of Article 4 of Arizona Administrative Code, Chapter 16, Arizona Medical Board (R4-16-401).

Nice To Haves

6 mo. of medical assistance experience, preferred.
Certified Medical Assistant (CMA) certification preferred.

Responsibilities

Formulates and implements accurate and timely care while enhancing the patient experience.
Takes vital signs, weighs patients, and collects routine urine specimens, cleans catch specimens, stool specimens, and sputum specimens; draws blood from patient and return test tubes to the laboratory.
Performs dressing changes and treatments using aseptic technique.
Performs EKGs.
Routinely checks expiration dates and ensures all medications are properly stored and expired drugs properly disposed of.
Obtains prior authorizations, manages referrals, assists with the scheduling of procedures and performs other related tasks to assist physician and patient.
Calls patients regarding test results, follow-up appointment visits, and missed appointments.
Schedules patient visits and assists with their medical needs.
Cleans and prepares rooms between procedures and discharges; monitors and restocks supplies.
Opens sterile supplies and sets up for procedures.
Charts observations and vital signs on assigned patients in legible, accurate and appropriate format following procedures
Promotes a safe therapeutic e nvironment that allows for the delivery of high quality patient care.
Receive, assess, and transfer phone calls, and messages within the department with courtesy and promptness.
Handles patient complaints and reports to supervisor when needed.
Escorts patients to and from the exam room, takes vital signs and notes reason for visit.
Documents all clinical interactions with patients and signs documentation.
Posts information to records; maintains files and records; i nputs and retrieves data utilizing knowledge of various computer software packages.
Updates knowledge by participating in educational opportunities and reading professional publications.
Transcribes orders; schedules appointments.
Operates a personal computer, calculator, FAX machine, copy machine or related office machinery in performing assigned duties.
Processes patient charges as required.
Serves and protects the practice by adhering to TMCH organizational and professional standards, values, policies and procedures, federal, state and local requirements.
Performs related duties as assigned while upholding the highest internal and external customer service practices.