Medical Assistant - Feist-Weiller Cancer Center - Part Time

Ochsner LSU Health System•Shreveport, LA

12d•Onsite

About The Position

This job provides individualized, medical care of assigned patients in person, electronically and via telephone, as needed, under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of diverse backgrounds and age and must be able to maintain positive relationships with patients and their families. Must also work effectively with fellow Ochsner employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending Physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses Ochsner data systems to document pertinent medical information. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at Ochsner's discretion.

Requirements

Education Required - High School diploma or equivalent
Work Experience Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision.
Certifications Required - Basic Life Support (BLS) from the American Heart Association
Knowledge Skills and Abilities (KSAs) Must have computer skills and dexterity required for data entry and retrieval of patient information.
Must be proficient with Windows-style applications and keyboard.
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Must be proficient with Windows-style applications, various software packages specific to role and keyboard
Strong interpersonal skills
Strong customer service skills

Nice To Haves

Preferred - Completion of a formal training program, Medical Assistant program

Responsibilities

Supports the patient and provider throughout the patient visit
Ensures the patient and provider are prepared for the visit
Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
Provides excellent patient service through effective communication both over the phone and in person
Completes appropriate documentation including patient registration if necessary
Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
Handles other duties as assigned effectively and efficiently
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.