Medical Assistant
About The Position
Make a meaningful impact in patients' lives as a Medical Assistant on our premier Cardiology team. You'll deliver exceptional cardiovascular care while creating a supportive, compassionate environment for both patients and their families during their health journey. This role offers the perfect blend of clinical skills, patient advocacy, and healthcare teamwork in a dynamic, respected healthcare setting. This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. This document does not constitute a contract of employment, and employment remains at-will unless otherwise specified. Employees with questions regarding their responsibilities are encouraged to consult their supervisor or Human Resources.
Requirements
- High School Diploma or GED (required)
- Current Basic Life Support Certification (required)
- 2-4 years of related healthcare experience (preferred)
- Exceptional organizational, project management, and time management abilities
- Outstanding customer service skills and interpersonal communication
- Proficiency with Microsoft Office applications and electronic medical record systems
- Strong knowledge of medical terminology
- Ability to sit at a computer workstation for extended periods
- Capacity to manage multiple telephone calls while multitasking effectively
- Detail-oriented data processing for extended durations
- Ability to lift light objects and retrieve patient files
- Clear verbal communication skills for patient and team interactions
Nice To Haves
- Completion of a Medical Assistant training program (preferred)
- Bilingual capabilities (preferred but not required)
Responsibilities
- Respond to all calls with professionalism and courtesy, ensuring accurate message taking and proper delivery to appropriate team members
- Document telephone contacts according to established protocols, with special attention to symptomatic patient communications
- Prepare for patient visits by previewing medical records before appointments, ensuring all relevant information is readily available
- Monitor patient status during specialized cardiovascular procedures while gathering and documenting essential clinical data
- Administer medications, treatments, and tests as directed by providers, following all state regulations and organizational policies
- Serve as a patient advocate, coordinating care and ensuring patient comfort, safety, and satisfaction
- Provide patient education using established protocols to support treatment plans and improve health outcomes
- Foster effective communication among healthcare providers, staff, patients, and service partners
- Maintain strict adherence to organizational policies, safety standards, and patient confidentiality requirements
- Participate in professional development opportunities and quality management initiatives
- Support special projects as assigned by leadership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
