Medical Assistant
About The Position
Heva Health is seeking a motivated and detail-oriented Medical Assistant to join our growing Hormone & Longevity Center in Mesa. Our clinic focuses on helping patients address root causes of hormone imbalance, metabolic dysfunction, and chronic health concerns through a personalized, preventative approach to care. This is an exciting opportunity to work in a modern functional medicine and hormone optimization clinic where patient relationships and long-term outcomes are the priority. We are looking for someone who thrives in a fast-paced clinical environment, enjoys working closely with providers, and is passionate about helping patients improve their health. The Medical Assistant plays a critical role in supporting providers and ensuring a smooth patient experience. This role includes patient intake, clinical support, lab coordination, and assisting with treatment plans. You will work closely with our clinicians and administrative team to deliver a high-quality, concierge-level patient experience.
Requirements
- Certified Medical Assistant (CMA) or equivalent clinical experience preferred
- 1+ year experience working in a medical clinic environment preferred
- Experience with EMR systems
- Strong organizational and multitasking skills
- Excellent communication and patient service skills
- Ability to work both independently and as part of a team
Nice To Haves
- Experience in functional medicine, hormone therapy, or preventative care is a plus but not required.
Responsibilities
- Room patients and record vitals (blood pressure, weight, temperature, etc.)
- Document patient symptoms and medical history updates
- Prepare patient charts and ensure documentation is complete prior to visits
- Assist providers during patient visits as needed
- Prepare charts and documentation for telehealth visits
- Ensure patient intake forms and labs are available for provider review
- Upload outside labs or records to the patient chart
- Enter lab orders into the EMR system
- Coordinate laboratory testing with external labs and mobile phlebotomy services
- Track lab results and notify providers when results are available
- Provide patients with lab preparation instructions
- Send prescriptions to pharmacies and compounding pharmacies
- Manage refill requests
- Communicate with pharmacies to ensure medications are processed correctly
- Respond to patient portal messages and assist with patient inquiries
- Provide follow-up instructions related to labs, medications, or treatment plans
- Coordinate follow-up appointments when needed
- Maintain exam room readiness and clinical supplies
- Assist with inventory of medications and medical supplies
- Support front office staff during busy periods
- Maintain patient confidentiality and HIPAA compliance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
