Medical Assistant, Ophthalmology

Eye Care Partners•Des Peres, MO

52d•Onsite

About The Position

A Pre-Test Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. They are able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.

Requirements

High School Diploma or GED Equivalent required
Favorable result on Background Check required
Basic computer skills
Strong customer service skills
Excitement to learn and grow
Must comply with HIPAA confidentiality standards when communicating patient information
Communication skills and the ability to coordinate and cooperate with all levels of employees in a courteous, professional manner at all times
Organizational skills with focus on tracking patient care and improving patient flow
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creates a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Ability to work weekends when applicable
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Favorable result on background check required
Must be able to provide proof of identity and right to work in the United States
Minimum Required: High school diploma or general education degree (GED) required
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Experience using Electronic Medical Records (EMR) systems
Computer proficiency and ability to quickly learn new applications

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required
Provides excellent patient care and is energetic and empathetic with patients

Responsibilities

Provide exceptional customer service during every patient encounter (in person or via phone)
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Practice urgency at all times with patient's time, as well as doctor's time and schedule
Comply with all company policies and procedures, including HIPAA
Verify patient information by interviewing patient
Record medical history, current medications and confirm purpose of visit
Record all data in the patient's Electronic Medical Record (EMR)
Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
Performs other duties that may be necessary or in the best interest of the organization.
Facilitate patient flow
Assist the doctor in preliminary testing
Effectively communicate with patients, doctors, and managers
Answer inquiries through phone, email, and in-person requests