Medical Assistant

Central City Concern • Portland, OR

14d • $25 - $38 • Onsite

About The Position

The Medical Assistant (MA) plays a critical role in patient care. MAs work to
support providers and patients throughout the patient visit and are also
integral members of the patient care team. MAs provide patient-centered care and
work closely with clerical staff, clinical staff, Care Team Managers, admissions
specialists, RNs and providers. This position has access to mental health
billing and service records.

Located in the heart of the Old Town Chinatown neighborhood, Old Town Clinic
supports compassionate providers and treatment for acute and chronic health
concerns, primary care, mental health support, care for substance use disorders
and an on-site pharmacy.

Requirements

• High School or GED required.
• Minimum of one (1) year recent, verifiable medical assistant experience within a health care setting.
• Must meet CCC privileging requirements as required by FTCA.
• Must have current BLS certification prior to start date.
• Central City Concern is committed to a drug-free workplace that encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must have the ability to read labels and distinguish between colors.
• Must be physically able to walk, bend, stoop, be on feet for long periods of time, twist, kneel, reach, squat, pull, lift heavy patients or objects and climb stairs several times a day.
• Must pass a pre-employment drug screen, TB test, and background check. This includes clearance by the DHS Background Check Unit.
• Must adhere to agency’s non-discrimination policies.
• Must possess the ability to effectively interact with co-workers and patients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles and sexual orientations and treat all individuals with respect and dignity
• Completion of a Certificate-level Medical Assistant program accredited by the Commission on Accreditation of Allied Health Educational programs (CAAHEP), such as AAMA or NCCT, is required

Nice To Haves

• Bilingual (Spanish) preferred.
• Previous experience working with underserved populations, specifically people without stable housing, preferred.

Responsibilities

• Manage patient flow, including but not limited to: Preparation for pre-visit huddle with clinical team, including chart review for immunizations, screenings, chronic conditions, mental health issues Preparing patients per standard workflow, including but not limited to: Collection, documentation and reporting of patient’s vital signs per clinic protocols. Completion of preventive screening questions Medication reconciliation with patients Exam room stocking and setup pre-visit and clean-up post-visit Completing and documenting provider orders Assisting providers and care team in scheduling of medical referrals
• Administer injectable medications per provider order, with appropriate documentation according to clinic protocols.
• Maintain medical/lab equipment and records in compliance with State and Federal regulatory requirements.
• Depending upon location, maintain and clean supply rooms, exam rooms and MA work stations.
• Receive, document and direct patient telephone calls in a complete and timely manner according to protocols.
• Complete and document procedures per provider orders and clinic standards.
• Contact pharmacies with new prescriptions and refills.
• Maintain a clean, safe clinic environment, respecting scope of practice and clinic best-practice.
• Complete any care team duties delegated by Care Team Manager, Care Coordinator and/or Admissions Supervisor.
• Attend all mandatory CCC trainings in a timely manner.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Perform other duties as assigned.

Benefits

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Up to 11 recognized Holidays and 2 personal holidays (dependent on work shift schedule).
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer-Paid Life, Short-Term Disability, & Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees