Medical Assistant

Planned Parenthood of Maryland • Baltimore, MD

1d • $19 - $20

About The Position

Medical Assistants perform clinical and administrative support tasks necessary for efficient center operations to ensure high quality client services and support, informed consent, client education and counseling, effective clinical support, efficient client flow, in a professional health care environment. Overview of what you as a Medical Assistant will do: Provide direct patient care services in all the health center specific areas as appropriate to scope of services with adherence to Standard Operating Procedures and Clinical Workflow guidelines and Medical Standards and Guidelines. Provide empathetic, non-judgmental, non-directive educational counseling sessions to clients. Review with and give to patient all PPM education sheets concerning their visit/services/procedures and contraceptive choices. Provide information for assessment of STI risks, pregnancy, and contraceptive options consistent with patient’s value system. Ensure informed consent via information and education about the medical procedures, requested/required laboratory tests, and methods of contraception to assure understanding of risks and complications. Assure that patient is firm in decision to receive services from PPM, including medical procedures/examinations, medications, and testing. Obtain and witness all necessary consents. Document patient’s decisions on chart. Assist during medical examination. Excellent time management skills and ability to multi-task and prioritize work.

Requirements

• High school diploma or GED with medical assisting certificate required
• Graduation from an accredited medical assistant program required.
• One year experience in an out-patient clinical setting, or education and experience equivalent to two (2) years of experience working in a healthcare setting performing back or front office medical assistant duties.
• Ability to read, write, and speak English fluently required.
• Excellent written and verbal communications skills.
• Proficiency in MS Office.

Nice To Haves

• Certified Medical Assistant – a plus!
• Working knowledge of Epic Patient Management Software is a plus!
• Bilingual in English and Spanish is a plus.

Responsibilities

• Provide direct patient care services in all the health center specific areas as appropriate to scope of services with adherence to Standard Operating Procedures and Clinical Workflow guidelines and Medical Standards and Guidelines.
• Provide empathetic, non-judgmental, non-directive educational counseling sessions to clients.
• Review with and give to patient all PPM education sheets concerning their visit/services/procedures and contraceptive choices.
• Provide information for assessment of STI risks, pregnancy, and contraceptive options consistent with patient’s value system.
• Ensure informed consent via information and education about the medical procedures, requested/required laboratory tests, and methods of contraception to assure understanding of risks and complications.
• Assure that patient is firm in decision to receive services from PPM, including medical procedures/examinations, medications, and testing.
• Obtain and witness all necessary consents.
• Document patient’s decisions on chart.
• Assist during medical examination.
• Excellent time management skills and ability to multi-task and prioritize work.
• Demonstrates PPM customer service standards.
• Social perceptiveness and service oriented.
• Greets clients politely and promptly and provides correct information for registration and check-out.
• Prepares for next day appointments (confirmation calls, insurance verification).

Benefits

• Medical, Dental, and Vision insurance.
• Flexible Spending Account.
• Life, AD&D Insurance.
• Short-Term and Long-Term Disability.
• Paid Time Off (PTO) and Paid Holidays.
• Employee Assistance Program.
• 401(k) Retirement Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees