Medical Assistant, 1st shift

United Methodist Retirement Communities•Grand Rapids, MI

53d

About The Position

The Direct Care Supervisor plays a vital leadership role within our community, serving as a key resource for residents in both Home for the Aged (HFA) and Independent Living (IL) settings. This position provides guidance and support to care staff while ensuring the delivery of high-quality, person-centered care. The Supervisor is responsible for upholding all applicable federal, state, and local regulations, and for ensuring that the unique needs of each resident are met with compassion, dignity, and excellence.

Requirements

Current CPR and First Aid certification.
Hands-on experience with injections and wound care.
At least 1 year of experience with lab draws or possession of a Certified Phlebotomy Technician (CPT) certification.
Ability to pass a competency evaluation conducted by an RN Instructor/Trainer.
Minimum of 2 years of experience as a Resident Care Assistant, Med Tech, or equivalent role in a healthcare setting.
Ability to lift and move objects up to 35 pounds without assistance.

Nice To Haves

Previous experience working with older adults.
Completion of coursework in geriatrics.
Background in a supervisory or lead role within a fast-paced healthcare environment.
Medical Assistant Certificate from an accredited institution.

Responsibilities

Provide clinical guidance to Resident Assistants (RAs) and Medication Technicians (MTs) in accordance with their job descriptions and Catered Living regulations.
Oversee and assist RAs and MTs with daily responsibilities, ensuring staff demonstrate competence and compassion.
Offer continuous coaching, training, and mentoring to care staff.
Participate in employee performance evaluations and provide ongoing feedback.
Support onboarding and orientation of new hires.
Collaborate with leadership to ensure appropriate staffing coverage, including reassigning staff to meet resident needs.
Act as Designated Manager on Duty in the absence of the Assisted Living and Memory Care Manager.
Supervise staff on assigned shifts and maintain open communication with department managers.
Serve as a resource and participate in staff and monthly supervisor meetings.
Perform clinical and administrative duties as delegated by the Assisted Living Administrator.
Administer treatments, injections, or medications as ordered and in accordance with state law.
Respond to emergency calls from residents in the Home for the Aged (HFA).
Process and implement medication orders from physicians or nurse practitioners.
Maintain communication with families and physicians regarding changes in resident care or medication.
Conduct lab draws as ordered.
Ensure all documentation is accurate, descriptive, and reflective of the care provided and the resident’s response.
Collaborate with the interdisciplinary team to support resident well-being and ensure regulatory compliance.
Promote each resident’s autonomy and dignity, maintaining respectful and sensitive communication.
Demonstrate superior customer service in all interactions.
Perform other duties as assigned to support the needs of the department

Benefits

Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester.
Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed $120 a year!
Competitive Benefits for Part-Time Team Members – Enjoy Vision, Mental Health Programs, Legal Plans, Voluntary Life Insurance, and more, starting on the 1st of the month after 30 days of hire.
Retirement Savings Plan – Secure your future with employer contributions.
Daily Pay – Get paid when YOU want!
Generous Paid Time Off (PTO) – Includes 6 Paid Holidays and 2 Floating Holidays.
Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!

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