Medical Assistant

The Orthopaedic CenterAlbertville, AL
Onsite

About The Position

The Medical Assistant role involves bringing patients to exam rooms, triaging them, and ensuring all necessary imaging, test results, and reports are available for appointments. Responsibilities include preparing and restocking exam rooms, powering up computers, and printing patient information as requested by physicians. The assistant will also help with phone messages, MRI/CT scheduling and precertification, obtaining physician signatures on forms, and assisting with in-office procedures. Local travel to satellite offices may be required, and the assistant will provide coverage for other clinical teams. A key aspect of the role is professional patient communication, including answering calls, providing education, escorting patients, making appointment reminders, charting messages, and communicating test results under physician direction. The position requires an individual who can work under pressure, multitask, and maintain a positive, teamwork-oriented attitude.

Requirements

  • Ability to communicate effectively with patients, TOC physicians and staff
  • Ability to work under pressure, multitask and meet deadlines
  • Outstanding organizational, verbal and writing skills
  • Independent, self-starting and highly motivated
  • Strong patient care and interpersonal skills
  • Proven positive, "teamwork" attitude and work history

Nice To Haves

  • Clinical experience in healthcare or orthopedics a plus

Responsibilities

  • Bring patients back to exam rooms and triage patients
  • Locate any necessary imaging, test results or reports for upcoming appointments
  • Prepare exam rooms, restock supplies for clinic, power up computers, etc.
  • Prepare for clinic by printing out patient information as requested by physician
  • Assist other team members as needed
  • Assist with phone messages
  • MRI/CT scheduling/precerting
  • Prepare for clinics by printing out progress notes and test results
  • Obtain physician signature on miscellaneous forms
  • Travel locally to satellite offices as schedule requires
  • Assist with in-office procedures
  • Provide coverage for other clinical teams as needed
  • Friendly and Professional patient communication when answering and returning patient phone calls
  • Providing various forms of patient education and handouts
  • Escorting patients to and from exam rooms
  • Appointment/surgery reminder calls
  • Responding to and chart patient messages
  • Communicating test results to patients with direction from physician
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