Medical Assistant - Oncology Clinic - MA

Mayo Career Site USJacksonville, FL
12d

About The Position

The Medical Assistant (MA) in the Mayo Clinic Oncology Department plays a vital and dynamic role, encompassing a broad range of responsibilities. This position requires a highly adaptable individual who is cross-trained to perform both front-office and back-office duties, contributing significantly to patient care and clinic operations. This role offers a degree of autonomy, with Medical Assistants working independently at times, alongside a supportive team environment. Please note that this position does not involve assisting with specialized procedures. Medical Assistants in the Oncology Clinic are cross-trained.

Responsibilities

  • Perform phone triage, assessing patient needs and directing calls appropriately.
  • Retrieve and manage patient records, ensuring accuracy and confidentiality.
  • Assist patients with FMLA paperwork, providing necessary documentation and support.
  • Administer injections as directed by clinical staff.
  • Room patients, prepare them for examinations, and gather initial patient information.
  • Process prescription refills efficiently and accurately.
  • Manage genomic testing requisitions, ensuring all necessary steps are followed.
  • Work independently on assigned tasks while also collaborating effectively as part of the healthcare team.
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