Medical Assistant

Clinibooth, Inc. • Villa Park, CA

401d • $24,000 - $24,000

About The Position

The Medical Assistant at CliniBooth plays a vital role in delivering high-quality telemedicine services. This position involves assisting patients with telemedicine systems, documenting vital signs, providing technical support during virtual consultations, and ensuring compliance with health and safety standards. The Medical Assistant will also collaborate with healthcare providers and educate patients on telemedicine processes, contributing to the overall mission of making healthcare accessible to underserved communities.

Requirements

• High school diploma or equivalent (Associate's degree or certification in medical assisting preferred).
• Proven experience as a medical assistant, telehealth support staff, or similar role.
• Familiarity with basic medical equipment and diagnostic procedures.
• Strong technical skills with the ability to operate and troubleshoot telemedicine systems and software.
• Excellent communication and interpersonal skills to support and guide patients.
• Ability to work independently and manage time effectively in a fast-paced environment.
• Knowledge of HIPAA regulations and a commitment to maintaining patient confidentiality.
• Flexibility to travel to local CliniBooth locations if required.

Nice To Haves

• Certification as a Medical Assistant (CMA) or equivalent.
• Experience working with electronic medical records (EMR) systems, particularly AdvancedMD.
• Previous experience in telemedicine or a related healthcare technology setting.

Responsibilities

• Assist patients with the use of CliniBooth's telemedicine systems, including guiding them through device setup and operation.
• Collect and document patient vital signs and health information using diagnostic tools available in CliniBooth.
• Provide technical support to patients during virtual consultations, ensuring seamless communication between patients and healthcare providers.
• Maintain and sanitize CliniBooth equipment, ensuring compliance with hygiene and safety standards, including managing self-cleaning protocols.
• Collaborate with healthcare providers to address patient needs, coordinate follow-ups, and manage prescription refill requests.
• Ensure accurate and timely documentation of patient interactions in the electronic medical records (EMR) system.
• Educate patients on telemedicine processes, best practices for using CliniBooth, and general health guidelines.
• Monitor inventory and replenish supplies in CliniBooth stations, such as disinfectant, gloves, and diagnostic device consumables.
• Identify and troubleshoot technical or operational issues with the booth, escalating to technical support as necessary.
• Comply with HIPAA and all other relevant regulations to maintain patient confidentiality and data security.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED