About the position
Responsible to greet patients, activate patient files, and move patients through a pre-determined protocol at clinic.
Responsibilities
- Patient care responsibilities as assigned, which may include scheduling and organizing patient flow, accompanying patients to exam/procedure room, assist patients with changing to exam gowns, and transfer to exam table if needed
- Assess patient’s general condition and collect patient history
- Take appropriate vital signs
- Document health history, activities, medication dispensed/prescribed, etc., in the medical record
- Provide basic patient care as ordered by physician and assist physician with various procedures
- Provides patient education materials, communicates physician advice/instructions to patient
- Cast and splint application and removal
- Fit patients with braces, boots, other DME as ordered by physician
- Wound dressing changes
- Prepare injections
- Suture and staple removal
- Sterile tray set-ups
- Obtain lab/x-ray reports
- Schedule surgery, hospital procedures and pre- and post-op appointments
- Schedule MRI, CT scans, labs, etc.
- Schedule referrals to other physicians
- Assist with prior authorizations
- Perform ECG studies
- Clean and stock exam rooms
- Adheres to infection control/safety guidelines and confidentiality policies
- Compliance with HIPAA, OSHA and Red Flag Rules
- Able to provide coverage to other AOC offices
- Other Duties as assigned
Requirements
- High school diploma or GED certificate
- LPN, CMA, CST preferred or equivalent experience - prefer current state license or national certification
- Good communication skills
- Maintain current CPR certification
- Experience with casting and splinting is a plus
Nice-to-haves
- Cooperative work attitude toward co-employees, management, patients, visitors, and physicians
- Ability to promote favorable facility image with physicians, patients, hospitals, other physician offices, and general public
- Ability to make decisions and solve problems
- Work effectively as team member with physicians and other staff
- Appropriately interact with patients, families, and others
- Ability to flexibly respond to changing demands
- Must have a flexible work schedule with the ability to work late some days and work through the lunch break on busy clinic days
