Medical Assistant

UnitedHealth Group • Oak Ridge, TN

158d • $16 - $27 • Onsite

About The Position

Optum On-Site Solutions is a primary care clinic solution for employers providing convenient, quality, personalized, and low-cost care to their employees and dependents. The Medical Assistant, On-Site Solutions is responsible for ensuring the well-being of employees at a large employer campus and providing a positive, white-glove supportive environment for patients while working in conjunction with the primary care clinic team consisting of a nurse practitioner, registered nurse, medical assistant, registered dietitian, and a front office concierge.

Requirements

• High School Diploma or GED
• Completion of medical assistant training program or 1+ years of medical assistant or phlebotomist experience in an urgent care, primary care, or emergency room setting
• Meet all other state requirements by law, including but not limited to all state requirements, and licenses, where applicable
• If required by state - ability to maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board
• Basic Life Support Certification

Nice To Haves

• 2+ years of direct patient care experience performing medical assistant clinical duties in a primary care, urgent care, physician practice, or emergency room setting
• Direct experience with clinical intake, patient data collection
• Laboratory specimen collection (blood-draw/venipuncture, urine collection, point of care testing, etc.)
• Performing EKG testing
• Application of orthopedic devices, such as preformed splints
• Performing basic wound care
• Review of basic instructions such as use of patient assistive devices (crutch fitting & walking)
• Knowledge of federal, state and local laws and regulations including OSHA and HIPAA requirements
• Knowledge of computerized information systems (EMR) used in clinical management settings

Responsibilities

• Welcomes patient to the worksite clinic and orients them to the services available
• Assist with patient check-in and check-out process
• Covers the front desk when front office assistant/concierge is unable to cover
• Schedule / reschedule onsite clinic appointments
• Manages clinic calls, emails, and walk-ins
• Navigates patients to employer benefit programs
• Complete provider orders per state and provider regulations
• Perform Clinical Intake with patients to include taking and recording vital signs and patient history
• Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.
• Prioritizes and multi-tasks to optimize patient flow and the patient experience
• Complete patient referrals and patient callbacks daily, with results as needed
• Proper, concise and complete EMR documentation and paper based documentation for all assessments and procedures
• Visible resource- supports worksite events such as event based biometric screenings, flu shot events, etc.
• Prepare patient rooms, set up instruments and equipment according to protocol
• Manage inventory of supplies; restock exam/procedure rooms
• Maintain clinical supplies and equipment and ensure proper storage of biohazards

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED