Medical Assistant | Wolfeboro Pediatrics

Huggins HospitalWolfeboro, NH
273d

About The Position

Under the general supervision of the Practice Director, the Medical Assistant is responsible for assisting the Physicians, Advance Practice Professionals, and practice team with direct and support related patient care, while treating patients in a respectful, confidential, and friendly manner.

Requirements

  • Graduate of approved Medical Assistant Program preferred.
  • One to two years' experience in the medical field unless successful completion of an accredited Medical Assistant Program.
  • BLS (Basic Life Support) certification.

Responsibilities

  • Documents patient's chief complaint and medical history, and completes pertinent forms in accordance with best practice workflows.
  • Prepares Provider for a successful appointment by communicating pertinent information gleaned from pre-visit/chart prep completion.
  • Performs phlebotomy for needed testing.
  • Performs EKGs, rapid strep screen, flu swab, INR, pregnancy tests and other tests that may be ordered by the Provider in accordance with CLIA waived regulations.
  • Assists in minor procedures such as pap smears, suturing, dressing changes, catheterizations and casting.
  • Practices aseptic and sterile techniques as needed.
  • Prepares and administers medications as directed by a Provider, utilizing best practice medication processes.
  • Provides the patient with educational materials as requested by the Provider.
  • Instructs patients about medications, diet, exercise, and follow up instructions.
  • Assists the Practice Coordinator with compliance for Prescription Drug Monitoring Program.
  • Assists with robust check out of patients after appointment completion.
  • Works with the Provider to suggest assistance from Care Coordination for times when patient reveals complex barriers to health maintenance.
  • Conducts a nurse visit at the request of a Provider for needs such as hypertension screening and diabetes follow-ups.
  • Accepts and returns patient calls under the supervision of the nurse or Provider.
  • Schedules appointments and processes orders for patients.
  • Performs pre-visit planning/chart preloading in accordance with established guidelines.
  • Prepares the examination room with needed supplies, instruments, and equipment.
  • Greets patients in a professional, friendly manner, escorting them to exam rooms.
  • Prepares/instructs/positions and drapes the patient.
  • Ensures the Provider is on schedule being mindful of emergencies and unexpected interruptions.
  • Prepares specimens with documentation for processing in accordance with Laboratory regulations.
  • Cares, cleans, and sterilizes equipment per instruction or established procedures.
  • Orders medical supplies and medication/immunizations as needed.
  • Disposes of used supplies properly and follows all established infection control and biohazard policies and procedures.
  • Calls orders to pharmacies for medications utilizing the approved prescription refill policy.
  • Ensures vaccines are handled and administered in accordance with standards of the NH Immunization Program.
  • Completes and processes referrals, pre-certifications or pre-approvals as needed.
  • Utilizes the current Electronic Medical Record to complete the documented Best Practice Workflows accurately.
  • Documents and updates the patient's medical history within the EMR guidelines.
  • Completes the daily work list providing timely care and response to the patients.
  • Facilitates to maintain patient confidentiality.
  • Contributes to positive team performance and a culture of service excellence through effective communication.
  • Maintains appropriate interpersonal relationships with staff, patients, and visitors at all times.
  • Practices workplace safety daily.
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