GoHealth Urgent Care-posted 4 months ago
Full-time
Springfield, MO
501-1,000 employees

In a collaborative manner, the Medical Assistant with X-Ray will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization and communication. This role is responsible for performing limited capacity x-rays for patients and reporting results to Medical Providers. The Medical Assistant with X-Ray completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through: an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.

  • Responsible for limited x-ray services as needed.
  • Under the direction of the clinical provider, perform x-ray services for patients by applying x-ray energy using established procedures and safety protocols to assist in diagnosis or treatment of patients in all age groups from newborn to elderly.
  • Ensure patients are positioned correctly on or in front of equipment and protected during use.
  • Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
  • Process co-pays and schedule patient appointments for assigned center.
  • Coordinate provider referrals to assigned Specialist.
  • Answer patient questions regarding their care and keep them informed of their status.
  • Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
  • Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
  • Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
  • Responsible for maintenance of medical records and scanning charts to patient files.
  • Answer phone calls, collect and sort daily incoming and outgoing postal correspondence.
  • Ensure reception is well maintained.
  • Conduct courtesy call-backs for patient follow-up.
  • Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • Graduate of a Medical Assistant Program preferred.
  • High school diploma or equivalent required.
  • Medical Assistant experience preferred.
  • Experience performing x-rays preferred.
  • Basic Life Support (BLS) required at the time of hire.
  • One of the following certifications is required at the time of hire: CCMA, CMA, RMA, NCMA, NRCMA, or equivalent certifications.
  • State-specific licensure or certification for performing x-rays as required.
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