Medical Assistant - Wellness Advocate

Vista Community Clinic•Vista, CA

9d•$23 - $25

About The Position

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most. As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees. ✨For eligible employees, benefits include:✅ Competitive compensation & benefits ✅ Medical, dental, vision✅ Company-paid life insurance ✅ Flexible spending accounts ✅ 403(b) retirement plan Why VCC? • 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S. • Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT. • A robust training & development culture to help you grow and advance your career. • A workplace built on respect, collaboration and passion for care.

Requirements

High school graduate or equivalent
Clinical Medical Assistant Certificate from an approved school or hospital including externship verification of 6 months’ clinical
(back office) MA experience may be submitted in lieu of externship)
Bilingual English/Spanish
Current CPR/BLS (Child, Infant and Adult) certification
Phlebotomy experience
Good knowledge of general back office procedures, such as taking vitals, performing venipuncture, administering immunizations, etc
Good comprehensive knowledge of medical terminology in English and Spanish
Emergency response capability for possible crisis situations
Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems and internet search capabilities

Nice To Haves

Minimum one year back office experience in a clinical environment
Phlebotomy certification

Responsibilities

Support physicians, nurse practitioners, physician assistants, and/or nurses by taking vitals, assisting in medical examinations and other specific procedures and providing translation services.
Print and review schedule daily in preparation for the day
Prepare patients for examinations and assist clinicians with the examination and/or procedure
Take vital signs, height and weight of patients; plot growth charts; record immunizations
Perform simple laboratory and screening tests customarily performed in a medical office such as visual acuity
Set up rooms for clinician use in accordance with patient's needs
Give counseling, care and follow-up instructions, health education and materials to patients as instructed by clinicians
Utilize the PCMH model to provide coordinated team care that addresses current health issues, preventive care and health maintenance follow-up to improve health outcomes and reduce health disparities
Provide end of visit interviews, process referrals for outside agencies and specialists, initiate patient engagement conversations as directed by the Clinicians, documenting in the patients’ progress note or Care Plan
Coach patients using positive reinforcement and encouragement and a flexible approach to address critical issues to help patients develop achievable self-management care plan goals, presenting new skills using a step-by-step process
Act as point of contact for patients and families asking questions or raising concerns through the patient portal, or via telephone and/or texting
Use motivational interviewing to gather patient information and understand barriers from the patient’s view to enhance efforts to engage, educate and empower behavior changes
Assist in recruiting individuals for participation in educational programs