Medical Assistant - Vascular Surgery - Los Angeles
About The Position
Join Cedars-Sinai! Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation's Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company's Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California by U.S. News Best Hospitals! The Patient Service Representative is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Job Summary: Key Job Responsibilities As a member of the patient care team, the Medical Assistant is responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary. This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Requirements
- High School Diploma/GED
- Vocational/Technical Diploma- Medical Assistant Certificate from an accredited educational program
- Basic Life Support Certification from the American Heart Association and/or the American Red Cross for Healthcare Providers required upon Hire
Nice To Haves
- 2 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting preferred
Responsibilities
- Greets patients, take appropriate vital signs, review current medications and record in medical record
- Assists with tracking and monitoring department specific data
- Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice
- Manages patient care flow and assist with monitoring CS-Link message pools and standard work
- Sets up exam room/procedure rooms appropriately based on patient visit needs
- Sweeps clinical areas to monitor inventory based on standard work
- Cleans/re-processes equipment and supplies based on standard work and department guidelines
- Addresses patient, physician, and staff concerns and escalate accordingly
- Provides assistance in QA measures for suites, including recording QC testing on designated equipment
- Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution
- Monitors their own workflow to identify opportunities for improvement
- Participates in daily huddles and staff meetings
- Adheres to all infection prevention standards, department policies and guidelines
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
High school or GED
