Medical Assistant - Urology Clinic

Vanderbilt University Medical Center•Nashville, TN

7h•Onsite

About The Position

Vanderbilt University Medical Center (VUMC), located in Nashville, Tennessee, is a global crossroads of teaching, discovery, and patient care, aiming to change the world. It is a place where expertise is valued, knowledge expanded, and abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive, where uniqueness is celebrated, and employees take pride in their work. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. This Medical Assistant position is within the VUH Urology Practice. The role supports the licensed healthcare team in performing office examinations and procedures by organizing and managing clinic patient flow, gathering and documenting patient screening data, assisting with patient and family education, and communicating with the patient's health care team. Vanderbilt Urology provides the latest, most comprehensive care for a wide range of urological diseases and conditions, with specialists combining advanced surgical techniques, research, technology, and collaborative care. Clinical and nursing support roles are central to Vanderbilt Health's mission of advancing personalized health. The organization fosters a supportive environment, encouraging excellence and professional growth, and providing a sense of community and purpose. VUMC's vision is to be the world leader in advancing personalized health, with a mission to personalize the patient experience through a caring spirit and distinctive capabilities. They seek like-minded individuals driven to make a difference, valuing collaboration, continuous learning, and discovery. VUMC is the largest private employer in Middle Tennessee, employing more than 28,000 people in inpatient and outpatient clinical care, research, graduate medical education, and critical supporting roles across various departments. The health system includes over 1,700 licensed hospital beds across multiple hospitals (Vanderbilt University Hospital, Monroe Carell Jr. Children’s Hospital at Vanderbilt, Vanderbilt Psychiatric Hospital, Vanderbilt Stallworth Rehabilitation Hospital, Vanderbilt Wilson County Hospital, Vanderbilt Bedford Hospital, Vanderbilt Tullahoma-Harton Hospital) and hundreds of outpatient clinic and surgical locations. VUMC offers unique and specialized services such as a Level 1 Trauma Center, a highly experienced Transplant Center, a National Cancer Institute-designated Comprehensive Cancer Center, Lung Institute, and Burn Center. Its academic departments drive scientific discoveries, advance clinical care, and train future healthcare professionals, with a robust research enterprise consistently ranking high in NIH grant funding. VUMC is consistently recognized among the nation’s best hospitals by US News & World Report, with Monroe Carell Jr. Children’s Hospital at Vanderbilt ranked as the No. 1 children’s hospital in the southeast in 2024. High-achieving employees stay at VUMC for professional growth, appreciation of benefits, and a sense of community and purpose.

Requirements

Demonstrates ability to anticipate basic resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for own assignments and responsibilities. Appropriately matches equipment, and capital resources to task demands. Prepares and presents clear and accurate status reports on projects and assignments.
Demonstrates sufficient fundamental proficiency to assist and perform clinical care including but not limited to vital signs, phlebotomy, specimen collection, medication administration and point of care testing as directed by unit standards.
Demonstrates sufficient fundamental proficiency with set up and maintenance of patient exam room, supplies and equipment.
Has limited experience or training working with clinical applications for patient documentation.
Relevant Work Experience: Less than 1 year
Education: Graduate of an approved discipline specific program
Continuously improves own skills by identifying development opportunities.
Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
Openly shares information with others and communicates in a clear and courteous manner.
Invests time to understand the problems, needs of others and how to provide excellent service.
Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Listens carefully to understand the issues and provides accurate information and support.
Checks work quality before delivery and asks relevant questions to meet quality standards.
Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Displays understanding of how personal actions will impact departmental resources.
Uses accurate information and good decision making to consistently achieve results on time and without error.
Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Responsibilities

Directs and supports patient flow as well as unit operations by maintaining supplies, equipment and unit environmental standards.
Facilitates identification of resources to meet patient healthcare needs.
Performs/assists with procedures according to organizational/departmental standards.
Collects and documents patient screening data for the healthcare team.
Assists with patient and family education.