Medical Assistant - Urgent Care Laurel Springs - FT 8a-8p

Inspira Health NetworkClementon, NJ
309d

About The Position

Provides clinical and support services to patients, providers, and staff in the Urgent Care Clinic to improve turnaround time and facilitate maximum efficiency in the department. Schedules patients for follow-up services. Responsible for greeting patients, creating or verifying, analyzing, and updating patient and insurance information. In addition, the Technician will explain payment policies and the billing collection process. Generate charge ticket information, accepting payment, posting entry, and balancing payments.

Responsibilities

  • Greet, register, instruct, discharge, and provide general assistance to patients.
  • Confirm medical chart is completed.
  • Confirm that patient understands physician instructions.
  • Obtain relevant lab, x-ray, and other diagnostic test results.
  • Transport patients to other departments via wheelchair or stretcher if necessary.
  • Provide instructions to patients as appropriate, including but not limited to lab or other procedures information, crutch walking, etc.
  • Prepare patient to see provider.
  • Assist provider prior to, during, and following examination, including but not limited to: Taking vital signs, collecting specimens.
  • Carry out procedures, using aseptic techniques as needed, including but not limited to: Inserting foley catheters, drawing blood for delivery to the lab, performing EKG's, splinting non-displaced fractures, and suture removal.
  • Obtain demographic and financial information and enter into computer system.
  • Verify insurance eligibility.
  • Relay relevant information on payment policies and billing/collecting processes.
  • Confirm that patient financial responsibilities are settled before patient leaves office.
  • Perform clerical tasks as required.
  • Answer telephone, take messages, and return voicemail messages.
  • Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient authorization.
  • Make, cancel, and verify appointments as necessary.
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